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Sheppard Pratt Tech Stack

Largest private nonprofit mental health and social services provider in the US

Mental Health Care Baltimore, Maryland 1,001–5,000 employees Nonprofit

Sheppard Pratt operates a diversified clinical delivery system spanning inpatient psychiatric care, community mental health, substance use treatment, developmental disability services, and special education — all underpinned by a legacy healthcare tech stack (Athena IDX, Allscripts, GE Centricity, HL7). The hiring profile is heavily weighted toward clinical roles (313 healthcare positions out of 378 open), with acute pain points around accounts receivable collection, regulatory compliance, staffing gaps, and workforce optimization — challenges typical of large nonprofit systems balancing mission-driven care with operational pressure.

Tech Stack 22 technologies

Core StackAutoCAD DocuSign Oracle Outlook Word Excel PowerPoint Microsoft Office Microsoft Project UKG Pro Kronos Athena IDX GE Centricity HL7 Windows Raiser's Edge macOS VPN Allscripts Microsoft 365

What Sheppard Pratt Is Building

Challenges

  • Collecting outstanding accounts receivable
  • Ensuring compliance with jcaho immunization requirements
  • Maintaining compliance with regulatory bodies
  • Maintaining census
  • Improving program effectiveness and efficiency
  • High risk case management
  • Reducing staffing gaps
  • Continuous improvements in quality of services
  • Maintaining data integrity
  • Compliance with state regulations

Active Projects

  • Development of nursing policies
  • Planning and evaluation of nursing operations
  • Program growth initiatives
  • Reporting and trend analysis for workforce optimization
  • Needs assessment for school services
  • Program evaluation and continuous quality improvement
  • Development of nursing policies, procedures, and standards of practice
  • Discharge summaries
  • Administrative projects
  • Continuous quality improvement system implementation

Hiring Activity

Steady380 roles · 120 in 30d

Department

Healthcare
313
Ops
16
Education
13
HR
10
Finance
6
Support
5
Engineering
3
Construction
2

Seniority

Junior
160
Mid
139
Intern
42
Senior
15
Director
10
Manager
9
Lead
1
Staff
1

Notable leadership hires: Food Services Lead, Program Director, Clinic Director, Transportation Director

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About Sheppard Pratt

Sheppard Pratt is the largest private, nonprofit mental health and social services provider in the United States. Founded in 1853 and headquartered in Baltimore, Maryland, the organization delivers services across a comprehensive care continuum: inpatient psychiatric hospitalization, outpatient mental health and substance use treatment, developmental disability services, special education programs, and community-based social support. The organization operates at scale with 1,001–5,000 employees and maintains a national presence. Sheppard Pratt's technology infrastructure centers on healthcare-standard tools (electronic health records via Athena IDX and Allscripts, scheduling via UKG Pro and Kronos, practice management via GE Centricity) alongside traditional enterprise software (Microsoft Office ecosystem, Oracle). Active initiatives focus on nursing policy development, program growth, quality improvement systems, and workforce optimization reporting.

HeadquartersBaltimore, Maryland
Company Size1,001–5,000 employees
Hiring MarketsUnited States

Frequently Asked Questions

What is Sheppard Pratt's main business?

Sheppard Pratt is the largest private, nonprofit provider of mental health, substance use, developmental disability, special education, and social services in the US, operating both hospital-based and community-based care across the country.

What technology does Sheppard Pratt use?

Sheppard Pratt uses Athena IDX and Allscripts for electronic health records, GE Centricity for practice management, UKG Pro and Kronos for workforce scheduling, Microsoft 365 for productivity, and Oracle for enterprise systems.

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