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Smart Energy Water Tech Stack

Vertical AI platform for utilities: customer engagement, workforce ops, and grid intelligence

Technology, Information and Internet Irvine, California 1,001–5,000 employees Founded 2012 Privately Held

Smart Energy Water operates a purpose-built AI platform for utilities, connecting customer engagement, workforce management, and grid optimization on a single cloud-native foundation. The tech stack is heavily SAP-centric (S/4HANA, BTP, IS-U, Service Cloud, Commerce Cloud, API Management) with Braintree for payments — a pattern that signals deep enterprise integrations and compliance-heavy deployments typical of regulated utilities. Active hiring skews senior (60% of roles at senior+ level) with a 5-3-2 split between product, support, and engineering, matching a scaling motion in both platform capability and customer success rather than pure engineering velocity.

Tech Stack 17 technologies

Core StackPower BI Tableau Jira SAP S/4HANA ABAP SQL Excel Microsoft Office Visio Microsoft Project SAP BTP SAP Service Cloud SAP IS-U OData SAP Commerce Cloud SAP API Management Braintree

AdoptingBraintree

What Smart Energy Water Is Building

◆Challenges

Scalable future-ready solutions for utilities
Clean core upgrade-safe extensibility
Integration across sap and non-sap systems
Increasing platform adoption
Scaling platform
Sales growth and cost reduction
Managing cross-functional teams
Ensuring project success
Integrating third-party payment solutions
Modernizing operations

▲Active Projects

Third-party payment solution implementation
Enterprise saas implementation projects
Data migration
Integration planning
Feature gap resolution
Scalable future-ready sap solutions for utilities
Clean core upgrade-safe extensibility architecture
Integration strategy across sap and non-sap systems
Go-live transition

Hiring Activity

Accelerating15 roles · 7 in 30d

Department

Product

5

Support

5

Engineering

3

Sales

2

Seniority

Senior

9

Manager

3

Mid

2

Principal

1

Notable leadership hires: SAP Technical Lead

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About Smart Energy Water

Smart Energy Water provides an AI-powered SaaS platform purpose-built for energy and water utilities. The platform unifies three operational domains: customer engagement (personalized, predictive experiences), workforce management (real-time field and operations insights), and grid intelligence (optimization for reliability and efficiency). The company serves 450+ utilities globally and handles customer interactions across billions of people. Operations are grounded in a modular architecture designed to integrate with legacy utility systems and emerging technologies like smart meters, DERs, and EVs. Founded in 2012 and headquartered in Irvine, California, the company operates at scale with 1,001–5,000 employees and actively hires in the United States, Canada, and Peru.

HeadquartersIrvine, California

Company Size1,001–5,000 employees

Founded2012

Hiring MarketsCanada, United States, Peru

Frequently Asked Questions

What is Smart Energy Water's tech stack?

Primary stack: SQL, Excel, Power BI, Tableau, Jira, Microsoft Office, SAP S/4HANA, SAP BTP, SAP Service Cloud, SAP IS-U, SAP Commerce Cloud, and SAP API Management. Recently adopting Braintree for payment processing.

How many utilities use Smart Energy Water?

More than 450 utilities worldwide run on the platform, engaging billions of people across customer engagement, field operations, and grid optimization use cases.