Regional credit union modernizing core banking systems and API infrastructure
Service Credit Union operates 50 branches across New Hampshire, Massachusetts, North Dakota, and Germany, serving member-owners with a tech stack anchored in Salesforce, .NET, and MuleSoft. The organization is actively refactoring and stabilizing API integrations while rolling out new security measures and CI/CD automation—a hiring mix weighted toward finance and support roles suggests operational scaling of existing systems rather than greenfield product work. Security hardening and delinquent-account management dominate the pain-point list, pointing to regulatory and risk-management pressures typical of regional cooperative banking.
Service Credit Union is a not-for-profit, member-owned financial cooperative with 50 branch locations spanning New Hampshire, Massachusetts, North Dakota, and Germany. Founded in 1957, the organization serves its member base across personal banking (loans, mortgages, deposit accounts) and business services. Technology infrastructure centers on Salesforce CRM, .NET backend systems, and MuleSoft for API orchestration between internal platforms and external integrations, supported by Snowflake and SQL Server for data and analytics. Current operational focus includes branch system rollouts, network expansion, and security hardening alongside refinement of API test coverage and CI/CD automation.
Salesforce (CRM), .NET, MuleSoft, SQL Server, Snowflake, Tableau, Apache Airflow, and Active Directory. CI/CD tooling includes Jenkins, Maven, and Gearset.
Portsmouth, New Hampshire. The credit union operates 50 branches across New Hampshire, Massachusetts, North Dakota, and Germany.
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