Luxury heritage train operator and regional tourism experience provider
Serra Verde Express operates Brazil's only luxury train service, running a 26-year concession between Curitiba and Morretes while expanding into broader regional tourism and incentive travel. Their tech stack reveals a tourism business in transition: heavy reliance on marketing platforms (Google Ads, Meta, LinkedIn, TikTok) paired with emerging infrastructure challenges (backup/disaster recovery, on-premises/cloud integration, incident complexity). Hiring velocity is accelerating with ops roles dominating—operations and maintenance emerging as critical scaling constraints.
Serra Verde Express holds the exclusive concession to operate scenic train journeys between Curitiba and Morretes since 1997. The company operates Brazil's only luxury train services and has expanded its offerings to include guided tours, regional tourism experiences, and corporate incentive travel across Curitiba and surrounding areas. Teams deliver multilingual guide services and manage both leisure and corporate travel packages. Headquarters in Curitiba; based in Brazil.
Stack includes Excel, Google Ads, Meta, LinkedIn, TikTok, YouTube, RD Station for marketing; Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, Canva, CapCut) for content; Windows Server, Linux, Active Directory, PowerShell, Bash, Python for infrastructure.
Primary pain points include multi-channel marketing budget management, campaign ROI optimization, diesel cost reduction, preventive maintenance, and infrastructure complexity—specifically backup/disaster recovery integration and high-complexity incident resolution.
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