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SER Metro-Detroit Tech Stack

Workforce development nonprofit serving Detroit, Chicago, Arkansas, and Texas

Professional Training and Coaching Detroit, MI 201–500 employees Founded 1971 Nonprofit
sermetro.org LinkedIn

SER Metro-Detroit operates a multi-region workforce development system spanning literacy, youth education, employment placement, and community development across four metro areas. The tech stack is purely Microsoft-centric (Windows, Microsoft 365, Office suite, Access) with no cloud analytics, CRM, or modern data infrastructure—a pattern typical of nonprofit operational models constrained by budget and legacy systems. Current hiring is heavily weighted toward support (11 roles) and HR (4 roles), with only one data position open, suggesting resource constraints in analytics and limited internal capacity to operationalize the performance data they're actively compiling.

Tech Stack 12 technologies

Core StackWindows Edge Chrome Microsoft 365 Sophos Barracuda Word Excel PowerPoint Microsoft Access Microsoft Office Meta

What SER Metro-Detroit Is Building

◆Challenges

  • Barriers to employment
  • Low job readiness
  • Contract compliance
  • Service gaps for customers
  • Addressing academic achievement gaps
  • Improving student attendance
  • Accurate data systems
  • High-volume sales environment
  • Meeting monthly placement targets
  • Barriers to services for customers

▲Active Projects

  • Resource directory
  • Automated reporting system maintenance
  • Internal audit procedures
  • Resource map/guide
  • Service-learning projects
  • Leadership development
  • Compiling program statistics
  • Annual budget development
  • Temporary work experiences (twe)
  • Reentry employment specialist/navigator job match

Hiring Activity

Decelerating25 roles · 6 in 30d

Department

Support
11
HR
4
Education
2
Finance
2
Career
1
Data
1
Marketing
1
Reentry
1

Seniority

Mid
17
Junior
7
Principal
1
Senior
1
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About SER Metro-Detroit

SER Metro-Detroit is a nonprofit workforce development organization founded in 1971, headquartered in Detroit with operations across Metropolitan Detroit, Chicago, Eastern Arkansas, and Corpus Christi, Texas. The organization serves residents through five main service areas: literacy programs, youth education and programming, adult employment and training, community development, and economic opportunity initiatives. Internal priorities center on reducing barriers to employment, improving job readiness, closing academic achievement gaps, and increasing student attendance—with active projects spanning resource directories, leadership development, temporary work experiences, and reentry employment support. The organization employs 201–500 staff across support, HR, education, finance, career services, data, marketing, and reentry programs.

HeadquartersDetroit, MI
Company Size201–500 employees
Founded1971
Hiring MarketsUnited States

Frequently Asked Questions

What is SER Metro-Detroit's service area?

SER Metro-Detroit operates across four regions: Metropolitan Detroit, Chicago, Eastern Arkansas, and Corpus Christi, Texas. Services include literacy, youth education, employment placement, community development, and economic opportunity programs.

When was SER Metro-Detroit founded?

SER Metro-Detroit was founded in 1971 and is headquartered in Detroit, Michigan. It operates as a multi-service Michigan nonprofit corporation.