Selfridges Tech Stack

Luxury department store operator across UK flagships and 130+ countries online

Retail London, England 1,001–5,000 employees Founded 1909 Privately Held

Selfridges operates four physical department stores in the UK alongside an international e-commerce platform serving over 130 countries in eight currencies. The hiring mix is sales-heavy (67 of 109 active roles), reflecting the operational demands of flagship retail locations, while adoption of Aurora signals infrastructure modernization. Pain points cluster around stock optimization, loss prevention, and visual merchandising—core friction points for a multi-location luxury retailer managing both in-store and global inventory.

Tech Stack 29 technologies

Core StackWorkday Jira ServiceNow Google Analytics Power BI CRM Windows Exchange Server Outlook Windows 10 Windows 11 macOS Ricoh HP Zebra Jira Service Management iPhone iPad Retek Excel Essbase SQL HTML Microsoft Office SharePoint Instagram PowerPoint

AdoptingAurora

What Selfridges Is Building

◆Challenges

Reducing stock loss
Improving customer service
Meeting sales and profit targets
Preventing stock loss
Improving visual presentation
Optimizing stock holding
Optimising store operational performance
Profit optimisation
Improving retail standards
Poor supplier fulfilment

▲Active Projects

Visual presentation improvement
Store and divisional sales and costs forecasts
Store events and pop-ups
Store supplier funding budgets
Audit online concession partner products
Create template letters and processes
Stockless action plan
Stock holding optimization
Design and deliver training for line managers
Store senior leadership team rota

Hiring Activity

Accelerating110 roles · 50 in 30d

Department

Sales

Ops

Marketing

Security

Retail

Data

Operations

Seniority

Manager

Mid

Junior

Senior

Lead

Staff

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About Selfridges

Selfridges is a privately held luxury department store founded in 1909, headquartered in London. The company operates four flagship stores across the UK (London, Birmingham, and two in Manchester) and serves customers globally through its website across more than 130 countries, transacting in eight currencies. The organization manages both physical retail destinations and a digital storefront, with operational complexity spanning inventory management, supplier relationships, store-level forecasting, and cross-channel customer experience. The tech stack reflects traditional enterprise retail infrastructure (Workday, Retek, ServiceNow, Power BI) alongside digital marketing and analytics tools.

HeadquartersLondon, England

Company Size1,001–5,000 employees

Founded1909

Hiring MarketsUnited Kingdom

Frequently Asked Questions

What is Selfridges' tech stack?

Selfridges uses Workday, Retek (retail), ServiceNow, Jira, Power BI, SQL, Google Analytics, and Microsoft Office suite (SharePoint, Excel, PowerPoint). Currently adopting Amazon Aurora for database infrastructure.

Where does Selfridges operate stores?

Four flagship stores in the UK: London, Birmingham, Trafford Centre (Manchester), and Exchange Square (Manchester). Additionally serves customers in 130+ countries via international website.