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SDI Presence Tech Stack

IT consultancy and managed services for enterprise cloud and infrastructure

Information Technology & Services Chicago, Illinois 201–500 employees Founded 2016 Privately Held

SDI Presence is an IT consultancy and MSP serving large airports, utilities, real estate, and government agencies. The tech stack is heavily Microsoft-native (Windows, Active Directory, Microsoft 365) paired with ServiceNow for IT operations management — a signal of enterprise clients running traditional on-premises infrastructure alongside cloud migration work. Current hiring is concentrated in engineering and executive roles, with active projects centered on ServiceNow implementation, CMDB governance, and ITOM discovery, indicating a strategic push to deepen managed-services automation and data quality for clients.

Tech Stack 24 technologies

Core StackActive Directory ServiceNow JavaScript SAP SuccessFactors Windows Windows Deployment Services Configuration Manager BitLocker Microsoft Office Microsoft 365 Internet Explorer Edge Chrome Firefox HTML CSS XML AJAX SQL JDBC ServiceNow Discovery MID Server LDAP SAP Solution Manager
AdoptingServiceNow MID Server LDAP

What SDI Presence Is Building

Challenges

  • Cmdb data accuracy
  • Csdm alignment
  • Platform adoption
  • Scalable solutions
  • Enterprise architecture alignment
  • Itom discovery maturity
  • Cmdb architecture
  • Itom enablement
  • Aligning csdm domains
  • Optimizing itom discovery

Active Projects

  • Itom discovery implementation
  • Csdm adoption and alignment
  • Cmdb design and maintenance
  • Servicenow application development
  • Itom discovery optimization
  • Cmdb governance and data quality kpis
  • Cmdb architecture
  • Itom enablement
  • Design and implementation of servicnow incident module
  • Integration with sccm

Hiring Activity

Accelerating15 roles · 10 in 30d

Department

Engineering
6
Executive
3
HR
3
Ops
1
Support
1

Seniority

Senior
7
Mid
5
Junior
1
Lead
1
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About SDI Presence

SDI Presence LLC delivers managed services, IT consulting, and hybrid multicloud infrastructure solutions to enterprise clients in critical infrastructure sectors: airports, utilities, commercial real estate, and government agencies. Founded in 2016 and based in Chicago, the company operates in the 201–500 employee range and is backed by Abry Partners, a Boston-based PE firm. The service portfolio spans strategic managed services, IT infrastructure optimization, ERP support, cybersecurity, and cloud migration, with a focus on helping clients achieve secure, optimized digital environments across hybrid and multicloud deployments.

HeadquartersChicago, Illinois
Company Size201–500 employees
Founded2016
Hiring MarketsUnited States

Frequently Asked Questions

What is SDI Presence's tech stack?

Core stack includes Windows, Active Directory, Microsoft 365, ServiceNow (for ITOM and incident management), SAP SuccessFactors, and Configuration Manager. Currently adopting ServiceNow, LDAP, and ServiceNow MID Server.

What is SDI Presence working on?

Primary focus areas include ServiceNow ITOM discovery implementation and optimization, CMDB design and governance, CSDM adoption and alignment, and ServiceNow incident module deployment — reflecting a strategic emphasis on IT operations automation and data quality for enterprise clients.

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