Omnichannel home-improvement retailer scaling B2B sales and automation
Screwfix operates a UK-anchored retail chain with 970+ physical stores and 7 million weekly web visits, serving 11 million active customers annually across DIY and trade segments. The company is actively adopting RPA platforms (UiPath, Blue Prism, Automation Anywhere) while maintaining a heavy SAP + Oracle + Dynamics 365 backbone—a pattern consistent with automating legacy supply-chain and order-fulfillment processes at scale. Hiring velocity is accelerating, with 112 roles posted in the last 30 days and a leadership emphasis on Key Accounts and regional growth, signaling an organized push into B2B channel expansion.
Notable leadership hires: Key Accounts Lead
Screwfix is a publicly traded home-improvement retailer within the Kingfisher PLC group, operating over 970 stores across the UK, Ireland, and France. The company operates a portfolio of 70,000+ SKUs distributed through physical stores, e-commerce, mobile app, and same-day services (Click & Collect in under one minute; Screwfix Sprint delivery in 20 minutes). Annual traffic exceeds 11 million active customers. As a subsidiary of Kingfisher—which also owns B&Q, Castorama, and Brico Depot—Screwfix benefits from shared infrastructure and purchasing power across 2,000+ group-wide locations and 80,000+ employees. Core operational pain points center on B2B buying friction, stock management, store operations, and bid compliance across a multi-channel footprint.
Screwfix uses SAP, Oracle, and Dynamics 365 for core operations, Power BI and Tableau for analytics, ServiceNow for ITSM, and Braze + Tealium for customer data and marketing automation. The company is actively adopting UiPath, Blue Prism, and Automation Anywhere for process automation.
Screwfix serves 11 million active customers annually with 7 million weekly visits to its website and app combined. The company operates 970+ stores and offers 70,000+ products available for same-day delivery, next-day delivery, or in-store pickup.
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