Santa Casa BH Tech Stack
Nonprofit hospital system in Brazil scaling clinical operations and quality standards
Santa Casa BH is a 1,000+ person nonprofit hospital in Belo Horizonte operating a Microsoft + SAP + TOTVS tech foundation typical of large Brazilian healthcare institutions. Active hiring is concentrated in clinical roles (230 healthcare department openings), with junior and mid-level staff dominating the intake—reflecting both scale-up of patient-facing capacity and a heavy reliance on entry-level training pipelines. The project list signals compliance maturity (ISO 9001, accreditation, patient safety certification) alongside operational pressure: pain points cluster on infection control, resource utilization, hemodialysis error reduction, and length-of-stay optimization—all high-touch, margin-critical problems in nonprofit healthcare.
Tech Stack 14 technologies
What Santa Casa BH Is Building
◆Challenges
- Resource utilization
- Reducing hospital infection rates
- Optimizing controls
- Quality standard maintenance
- Reducing operational errors in hemodialysis machines
- Improving quality of services
- Optimizing resource capture processes
- Ensuring grant compliance
- Identifying quality and quantity issues
- Reducing patient length of stay
▲Active Projects
- Accreditation project
- Training new technicians
- Certification and patient safety project
- Projeto pedagógico do curso
- Interdisciplinary projects
- Bazar beneficente
- Iso 9001 implementation
- Patient stay analysis
- Nursing technician training
- Seminars and workshops on clinical protocols
