Safe Horizon Tech Stack
Largest victim services organization in the US, serving 250,000 annually
Safe Horizon operates the largest victim service network in the country, handling 250,000 client interactions yearly across domestic violence, sexual assault, human trafficking, and community violence response. The organization runs 63 open support roles against 118 total active positions—indicating significant client-facing hiring velocity—paired with operational focus on compliance, trauma-informed care coordination, and shelter intake management. Tech stack is standard business productivity (Zoom, UKG Pro for HR, Office suite), with no AI or specialized case-management software visible, suggesting manual workflows dominate intake, referral, and care coordination.
Tech Stack 11 technologies
What Safe Horizon Is Building
◆Challenges
- Compliance with safety mandates
- Ensuring compliance with regulations
- Providing trauma-informed care
- Improving coordination of care
- Streamlining referrals
- Managing emergency shelter intakes
- Reducing impact of victimization
- Program audits
- Reducing call abandonment rate
- Housing instability for victims
▲Active Projects
- Self-care and social activities program
- Donor tours and special client events
- Vine and savin registration
- Quarterly client peer advisory group
- Self-care program development
- Nyc housing authority emergency housing transfer assistance
- Health and safety facility checks
- Training development for mental health, interpersonal violence and substance use
- Capital planning construction renovation projects
- Growing donor relationships
Hiring Activity
Department
Seniority
Notable leadership hires: Clinical Director, Streetwork Director, Domestic Violence Shelter Director, Head Teacher, Marketing Director
