Roslin operates a call center and dispatch service for transportation providers, with a dual tech footprint: iOS/Android mobile apps (Swift, Kotlin, REST, gRPC) powering real-time trip experiences and fleet tracking, and a backend stack (Go, PostgreSQL, Kafka, Google Cloud Spanner) handling dispatch coordination and operational messaging. The project list—real-time trip surfaces, location telemetry, live activity integration—signals a shift from pure call-center services toward direct passenger and operator app experiences. Pain points around real-time trip reliability and high-performance system optimization suggest they are scaling beyond voice support into software-driven operations.
Roslin provides call center and dispatch services to transportation operators, primarily across the New York metropolitan area. The company was founded in 2018 and is privately held with 201–500 employees. Services include professional customer service, dispatch coordination, and operational assistance, built in close collaboration with fleets, corporate clients, and public-sector transportation partners. The active project portfolio—real-time trip experiences, fleet tracking, background task integration, and automated test suite expansion—indicates that Roslin is evolving beyond traditional call-center operations into a software-enabled operational platform.
Roslin runs Swift and Kotlin mobile apps on iOS and Android, with a backend of Go, PostgreSQL, Kafka, and Google Cloud Spanner. API communication uses REST and gRPC. The stack also includes Redis, Laravel/PHP, and Docker/Kubernetes for deployment and orchestration.
Active projects include real-time trip experiences, live location and telemetry surfaces, background task and live activity integration, real-time fleet tracking, transportation app development, and expansion of automated test coverage for critical product flows.
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