Medical device company for knee and hip rehabilitation therapy
ROM Technologies manufactures a patented medical device for orthopedic rehabilitation, with claims of 50% faster recovery outcomes for knee and hip patients. The hiring surge (29 roles in 30 days, 201–500 headcount) is heavily weighted toward support (8) and healthcare operations (5), with minimal engineering (2) — typical of a hardware + services business scaling customer-facing operations faster than product development. Active projects center on workflow, compliance, and cost reduction, reflecting operational maturity in a regulated vertical.
ROM Technologies develops a proprietary medical device for knee and hip patient rehabilitation. The company operates across manufacturing, clinical support, and healthcare network operations, selling into medical facilities and insurance payors. With 201–500 employees based in Brookfield, CT, the organization is managing rapid expansion in customer support and healthcare operations, alongside concurrent initiatives in billing process improvement, network compliance, and service delivery optimization.
Microsoft 365, Okta, Outlook, Excel, Word, Insightly CRM, Creatio workflow platform, NetSuite ERP, and ClickUp project management. Stack reflects healthcare operations and enterprise admin-heavy workflows.
Workflow automation, contract onboarding, compliance validation, billing defect reduction, IT service management, and initiatives to reduce avoidable patient service volume and repeat contacts.
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