Regional critical-access hospital and clinic system in Northern Minnesota
Riverwood Healthcare Center operates a 25-bed hospital and three primary-care clinics across northern Minnesota, with Epic Systems as its core EHR backbone supplemented by SQL Server, Power BI, and Tableau for reporting. The organization is wrestling with fragmented data integration (multiple systems feeding analytics), accurate reimbursement coding, and data integrity — common pain points for mid-sized health systems managing clinical volume and billing complexity across distributed facilities.
Riverwood Healthcare Center is a nonprofit hospital and clinic network serving northern Minnesota, headquartered in Aitkin. The organization operates a 25-bed acute-care hospital with Level 3 Trauma Care and a dedicated emergency department, plus three primary-care clinics in Aitkin, Garrison, and McGregor offering family medicine, internal medicine, and specialty services including cardiology, oncology, surgery, and behavioral health. The hospital has earned five national recognitions as a Top 100 Critical Access Hospital. The workforce spans clinical staff (nurses, physicians, advanced practitioners), administrative operations, and a small analytics team, with steady hiring momentum across clinical and administrative roles.
Epic Systems is the primary EHR. Reporting and analytics run on SQL Server Reporting Services, Power BI, Tableau, and Crystal Reports, with AWS X-Ray for system monitoring and ADP and Meditech for ancillary operations.
Headquartered in Aitkin, Minnesota. The hospital operates 25 single-occupancy beds with emergency, trauma, and obstetric services, plus three primary-care clinics across northern Minnesota.
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