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Ricoh Canada Inc. Tech Stack

Document management and information services across Canada

IT Services and IT Consulting Mississauga, Ontario 1,001–5,000 employees Privately Held

Ricoh Canada is a mid-market IT services operator focused on document and content management—a business model that requires tight coordination across support, operations, and sales. The hiring velocity is accelerating, concentrated in support and ops roles, paired with projects around multi-site facility buildout (mezzanine opening, site installations) and service delivery standardization. Pain points cluster around uptime, capacity, and post-sales friction, signaling a services business scaling operationally.

Tech Stack 13 technologies

Core StackSalesforce Power BI Power Query Oracle Microsoft Office Microsoft 365 LinkedIn DAX Excel SharePoint Baan Microsoft Project

What Ricoh Canada Inc. Is Building

◆Challenges

Reducing downtime
Improving system uptime
Capacity management optimization
Resolving production metric discrepancies
Managing multi-site operations
Ensuring profitability
Client satisfaction
Sales rep administrative burden
Post-sales order processes
Service related issues

▲Active Projects

Opening mezzanine client area and café
Implementing service standards for the mezzanine
Launch complementary services
Implement new processes
Install sites
Scanning projects
Litigation projects
Archiving projects
National sales programs and events
Customer quarterly business reviews

Hiring Activity

Accelerating20 roles · 9 in 30d

Department

Support

7

Ops

5

Sales

5

HR

1

Legal

1

Seniority

Mid

12

Senior

5

Junior

2

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About Ricoh Canada Inc.

Ricoh Canada delivers document management, content management, and information services to mid-market organizations across multiple industries. Based in Mississauga, Ontario, the company operates a multi-site service delivery model with scanning, archiving, and litigation support capabilities. The tech footprint is predominantly Microsoft-centric (Office 365, SharePoint, Power BI) with Salesforce managing client relationships and Oracle for backend operations. Current operational priorities include reducing service downtime, optimizing capacity across sites, and streamlining post-sales order processes.

HeadquartersMississauga, Ontario

Company Size1,001–5,000 employees

Hiring MarketsCanada

Frequently Asked Questions

What is Ricoh Canada's tech stack?

Ricoh Canada uses Microsoft Office 365, SharePoint, Salesforce, Power BI, Oracle, and Microsoft Project. The stack is heavily Microsoft-dependent with Salesforce for CRM.

Where is Ricoh Canada headquartered?

Ricoh Canada is headquartered in Mississauga, Ontario, Canada, and currently operates across multiple sites with ongoing facility and infrastructure projects.