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Rescue Mission Alliance of Syracuse, NY Tech Stack

Regional nonprofit operating shelter, meals, and housing across upstate New York

Civic and Social Organizations Syracuse, New York 201–500 employees Founded 1887 Nonprofit

Rescue Mission Alliance operates emergency shelter, food services, and permanent housing programs across Syracuse, Auburn, and Binghamton. The organization's tech stack is administrative-grade (Paycor, ADP, Paychex, WordPress, Trello) rather than mission-specialized, and active hiring skews heavily toward retail and operations roles—reflecting a business-model shift: the nonprofit now runs thrift stores and e-commerce channels (Shopify, eBay, Etsy, Lightspeed) to fund direct services. Payroll compliance and inventory management rank as top operational friction points.

Tech Stack 14 technologies

Core StackADP Shopify Adobe Creative Cloud Trello WordPress Paycor Paychex Word Excel Microsoft Office eBay Lightspeed Etsy InDesign

What Rescue Mission Alliance of Syracuse, NY Is Building

Challenges

  • Ensuring compliance with health safety standards
  • Ensuring payroll compliance
  • Reducing payroll discrepancies
  • Maintaining accurate payroll records
  • Keeping labor expenses in line
  • Managing inventory and donations
  • High-volume food preparation
  • Expanding online retail presence
  • Increasing sales
  • Sales growth

Active Projects

  • Turning store over for seasonal changes
  • Ordering system development
  • Online promotions and campaigns
  • Product listings optimization
  • Merchandising activity review
  • Sales promotion implementation
  • Syracuse mets 50/50 raffle
  • Ride and run for the rescue
  • Hope awards gala
  • Social media strategy and content calendars

Hiring Activity

Steady75 roles · 35 in 30d

Department

Sales
43
Ops
13
Marketing
5
Support
4
Finance
3
Healthcare
3
Logistics
2
Clothing
1

Seniority

Junior
38
Mid
22
Lead
5
Intern
4
Manager
3
Director
2
Senior
1
Staff
1

Notable leadership hires: Food Service Director, Communications Director

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About Rescue Mission Alliance of Syracuse, NY

Rescue Mission Alliance is a 137-year-old nonprofit based in Syracuse, New York, providing emergency shelter, meal services, case management, and permanent supportive housing across three upstate counties. The organization operates a 183-bed emergency shelter in Syracuse, serves three meals daily year-round, maintains 98 units of permanent housing, and runs street outreach teams. Beyond direct services, the organization operates thrift retail locations and e-commerce storefronts as revenue engines. Staff of 201–500 includes case managers, food service workers, shelter operators, and retail teams. An emergency youth shelter was in development as of the most recent data snapshot.

HeadquartersSyracuse, New York
Company Size201–500 employees
Founded1887
Hiring MarketsUnited States

Frequently Asked Questions

What software does Rescue Mission Alliance use?

Payroll and HR: Paycor, ADP, Paychex. Operations: Trello, WordPress. Retail/e-commerce: Shopify, eBay, Etsy, Lightspeed. Design and office: Adobe Creative Cloud, Microsoft Office.

Where does Rescue Mission Alliance operate?

Headquartered in Syracuse, New York. Program locations in Syracuse, Auburn, and Binghamton. All hiring currently US-based.

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