Regional nonprofit operating shelter, meals, and housing across upstate New York
Rescue Mission Alliance operates emergency shelter, food services, and permanent housing programs across Syracuse, Auburn, and Binghamton. The organization's tech stack is administrative-grade (Paycor, ADP, Paychex, WordPress, Trello) rather than mission-specialized, and active hiring skews heavily toward retail and operations roles—reflecting a business-model shift: the nonprofit now runs thrift stores and e-commerce channels (Shopify, eBay, Etsy, Lightspeed) to fund direct services. Payroll compliance and inventory management rank as top operational friction points.
Notable leadership hires: Food Service Director, Communications Director
Rescue Mission Alliance is a 137-year-old nonprofit based in Syracuse, New York, providing emergency shelter, meal services, case management, and permanent supportive housing across three upstate counties. The organization operates a 183-bed emergency shelter in Syracuse, serves three meals daily year-round, maintains 98 units of permanent housing, and runs street outreach teams. Beyond direct services, the organization operates thrift retail locations and e-commerce storefronts as revenue engines. Staff of 201–500 includes case managers, food service workers, shelter operators, and retail teams. An emergency youth shelter was in development as of the most recent data snapshot.
Payroll and HR: Paycor, ADP, Paychex. Operations: Trello, WordPress. Retail/e-commerce: Shopify, eBay, Etsy, Lightspeed. Design and office: Adobe Creative Cloud, Microsoft Office.
Headquartered in Syracuse, New York. Program locations in Syracuse, Auburn, and Binghamton. All hiring currently US-based.
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