RECSA Tech Stack

BPO and collections outsourcing across Latin America with AI voice automation

Financial Services Santiago, Región Metropolitana de Santiago 1,001–5,000 employees Founded 1985 Privately Held

RECSA operates a collections, telemarketing, and BPO services platform across 15 Latin American countries, serving 1,000–5,000-person organization based in Santiago. The tech stack is deliberately operational—SQL, Python, Power BI for analytics and process management—with active investment in generative conversational AI for voice interactions. Hiring velocity is accelerating, concentrated heavily in logistics and ops roles, signaling scaling of contact-center and collections capacity alongside infrastructure modernization; the lean engineering team (3 roles) and data footprint (4 roles) suggest AI is being integrated into existing operations rather than built in-house.

Tech Stack 11 technologies

Core StackGoogle Ads Meta Ads LinkedIn Ads Google Analytics Python Power BI Android Excel TikTok Ads RStudio SQL

What RECSA Is Building

◆Challenges

Meeting client requirements
Maintaining quality management system
Delinquent accounts
Compliance with internal quality standards
Recaudación de cartera
Maintaining iso 9001 compliance
Normalizing payment situation
Meeting collection targets
Collecting overdue payments
External certification coordination

▲Active Projects

External certification coordination
Automation and optimization projects
Ia generativa conversacional por voz
Servicios autónomos
Iso 9001 compliance activities
Iso 9001 certification process
Quality management system improvement
Compliance activity planning
Improvement proposal tracking
Generative conversational ai backend

Hiring Activity

Accelerating75 roles · 30 in 30d

Department

Logistics

Ops

Finance

Quality

Sales

Data

Engineering

Marketing

Seniority

Junior

Mid

Senior

Intern

Manager

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About RECSA

RECSA is a Latin American BPO outsourcing provider founded in 1985, now managing collections, sales, customer service, and back-office operations for clients across the region. The company operates at scale—over 1,000 employees distributed across 15 countries—with established quality frameworks (ISO 9001 compliance is a major operational focus) and consolidated processes built for complex, high-stakes environments. Current expansion centers on digital transformation: integrating AI-driven conversational voice automation, building autonomous service capabilities, and embedding data-driven decision-making into collections and customer experience workflows.

HeadquartersSantiago, Región Metropolitana de Santiago

Company Size1,001–5,000 employees

Founded1985

Hiring MarketsChile

Frequently Asked Questions

What is RECSA's tech stack?

RECSA uses SQL, Python, Power BI, Google Analytics, and advertising platforms (Google Ads, Meta, LinkedIn, TikTok) for campaign and performance tracking. The company is actively building generative conversational AI for voice-based interactions.