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PROAUTO Tech Stack

Vehicle protection and roadside assistance mutual for Brazilian drivers

Non-profit Organizations Belo Horizonte, Minas Gerais 51–200 employees Founded 2007 Partnership
proauto.org.br LinkedIn

PROAUTO operates a vehicle protection mutual covering theft, collision, and roadside assistance across Brazil, protecting over 250,000 members. The tech stack is process-heavy (Bizagi, Lucidchart, BPMN, draw.io) rather than software-heavy, paired with acute pain points around delinquent recovery, SLA adherence, and procurement cost control — signaling an operations organization still standardizing workflows and struggling with process bottlenecks rather than scaling technology.

Tech Stack 11 technologies

Core StackCanva Lucidchart PowerPoint Excel Word Microsoft Office Visio Bizagi draw.io BPMN Google Maps

What PROAUTO Is Building

◆Challenges

  • Recovering delinquent customers
  • Acquiring new clients
  • Meeting slas
  • Ensuring cost-benefit
  • Procurement deviations
  • Managing commission calculations
  • Optimizing procurement costs
  • Continuous improvement in procurement processes
  • Process bottlenecks
  • Lack of process standardization

▲Active Projects

  • New process implementation

Hiring Activity

Accelerating20 roles · 9 in 30d

Department

Sales
6
Ops
5
Support
5
Finance
2
Logistics
1
Marketing
1

Seniority

Mid
12
Junior
6
Intern
1
Manager
1
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About PROAUTO

PROAUTO is a vehicle protection mutual founded in 2007 and headquartered in Belo Horizonte, Brazil. The organization serves over 250,000 members nationwide with 24-hour roadside assistance, theft and collision coverage, original parts repair guarantees, and vehicle replacement services. Operating as a partnership across 51–200 employees, PROAUTO sells membership to individual drivers and operates on a mutual model rather than traditional insurance. The member base spans the full Brazilian market.

HeadquartersBelo Horizonte, Minas Gerais
Company Size51–200 employees
Founded2007
Hiring MarketsBrazil, United Kingdom

Frequently Asked Questions

What does PROAUTO offer?

PROAUTO provides vehicle protection coverage for theft, collision, and breakdowns, plus 24-hour roadside assistance, vehicle replacement, original parts repairs, and GPS tracking. Services are personalized per driver with no underwriting profile required.

How many members does PROAUTO protect?

PROAUTO covers over 250,000 members across Brazil since launching over a decade ago.

Where is PROAUTO headquartered?

PROAUTO is headquartered in Belo Horizonte, Minas Gerais, Brazil, and is actively hiring in Brazil and the United Kingdom.

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