Federally Qualified Health Center network serving five North Carolina counties
Piedmont Health Services operates 12 community health centers and two senior care facilities across central North Carolina, anchored on Epic Systems, Power BI, and Tableau for clinical and operational visibility. Active projects signal a shift toward data infrastructure maturity—they're building a data warehouse, implementing governance frameworks, and rolling out KPI dashboards—while pain points cluster heavily around claims processing (denied claims, reimbursement optimization) and patient engagement (no-shows, enrollment). The hiring velocity is steady with healthcare roles dominating, but the concurrent push on data integrations and interoperability suggests they're moving from reactive claims management toward predictive revenue-cycle operations.
Notable leadership hires: Revenue Cycle Director, Pharmacy Director, Dental Director, Director of Nursing
Piedmont Health Services is North Carolina's first Federally Qualified Health Center grantee, operating since 1970 as a nonprofit health system. The organization spans 12 community health centers and 2 senior care facilities (PACE programs) serving patients across five counties in the Piedmont region. Core service lines include primary care, dental, pharmacy, behavioral health, nutrition, WIC, and agricultural worker health. The tech foundation is clinical-grade (Epic for EHR, MyChart for patient portals, Cadence for scheduling) layered with business intelligence (Power BI, Tableau) and revenue cycle tools (ADP, Athena). With 501–1,000 staff and steady hiring, the organization is managing both operational scaling and multi-site clinical coordination.
Epic Systems is the primary EHR, supplemented by MyChart for patient access, Cadence for scheduling, and Athena for practice management and claims processing.
Chapel Hill, North Carolina. The organization operates 12 health centers and 2 senior care facilities across five counties in the Piedmont region.
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