BPO and IT support services with RPA-powered order management and contact centers
Phykon operates a business process outsourcing and IT support business built on RPA and automation. The tech stack is operational (Microsoft Office, Dynamics 365, Zoho Desk) rather than platform-engineering focused, and active projects center on sales scaling, process documentation, and training — reflecting a services firm expanding capacity and formalizing operations rather than building product.
Phykon provides BPO, contact center, and remote IT support services to mid-market businesses. The service portfolio spans RPA-enabled order management, inbound and outbound call center operations, back-office automation, and technical support (including IP camera systems). Based in Trivandrum with offices in Bengaluru, Sydney, and Melbourne, the company is ISO 9001:2015 certified and operates across India, Australia, and international markets. Current hiring and project focus is on sales team expansion, process standardization, and training program development.
Phykon delivers business process outsourcing, call center services, back-office automation, and remote IT support, with proprietary RPA-enabled order management software. Services include technical support, chat/email support, and contact center operations.
Phykon is headquartered in Trivandrum, Kerala, India, with additional offices in Bengaluru, Sydney, and Melbourne.
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