Debt recovery and collections services across consumer credit, banking, and specialty industries
Phillips & Cohen is a collections and financial recovery firm founded in 1997, now operating across six countries with a mix of legal expertise and industry specialization. The tech stack is heavily Microsoft-integrated (365, Azure, Entra, Intune) with Salesforce for client relationship management, and the project backlog reveals a security and compliance-focused engineering organization — endpoint security deployment, IAM secure configuration, MS365 security policy implementation, and secure development lifecycle integration dominate active work. This pattern, combined with hiring velocity accelerating in support and security roles, signals a business scaling customer operations while hardening internal controls for regulated financial services.
Phillips & Cohen provides financial recovery and debt collection services to mid-sized and national creditor and banking institutions, as well as specialized sectors including healthcare, utility, education, and telecom. The firm's service portfolio spans deceased and probate recovery, charge-off management, debt management, cease-and-desist solutions, and bankruptcy-related collections. With three regional offices in the United States (including a dedicated analytics center) and international operations in the United Kingdom, Canada, Australia, and Spain, the company manages portfolio recovery and client communication at scale. The management team includes in-house attorneys and operates as a responsible, compliance-focused partner in a heavily regulated industry.
Microsoft 365, Azure, Salesforce, Okta, Citrix, VMware vSphere, Mimecast, and Graylog. The infrastructure spans on-premise (Windows Server, Active Directory) and cloud (Azure, Citrix DaaS), with emphasis on identity and email security.
Yes, 2 active engineering roles posted; hiring velocity is accelerating. The backlog is focused on cloud integration, IAM configuration, endpoint security, and CI/CD pipeline security.
Headquarters in Wilmington, DE. Three U.S. regional offices (one includes a dedicated analytics center) plus international offices in Manchester UK, Quebec Canada, Melbourne Australia, and Madrid Spain.
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