Asia's oldest airline operating 70 destinations across domestic and international routes
Philippine Airlines operates a 5,000+ person workforce across operations, engineering, sales, and finance, with hiring velocity accelerating across mid-level and junior roles. The tech stack mirrors a traditional airline ops footprint—Salesforce, Power BI, Google Analytics, Twilio, and Ada—supporting core functions from revenue management to customer engagement. Active projects center on sales product development, cabin retrofits, and operational dashboards, while stated pain points (revenue targets, maintenance costs, aircraft availability, digital service delivery) point to cost control and fleet utilization as near-term operational focuses.
Philippine Airlines is the national flag carrier of the Philippines, founded in 1941 and operating as the sole full-service carrier in the domestic market. The airline serves 31 domestic destinations and 39 international routes across Asia and beyond, positioning it as one of the region's longest-operating carriers. The company employs over 5,000 people and maintains operations across Philippines, China, Japan, Vietnam, Australia, United States, Malaysia, Singapore, and Canada. Revenue-generating activities span scheduled passenger service, travel agency partnerships, and ancillary offerings; current priorities include cabin product upgrades, aircraft maintenance program standardization, and digital channel enhancement for booking and customer service.
Salesforce for CRM, Power BI for analytics, Google Analytics and Adobe Analytics for web/digital tracking, Twilio for communications, Ada for chatbot/automation, and standard Microsoft Office and Active Directory infrastructure.
Primarily Philippines and across Asia-Pacific (China, Japan, Vietnam, Australia, Malaysia, Singapore), plus North America (United States, Canada).
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