Pets at Home Tech Stack

UK pet retail chain operating 451 stores with grooming and veterinary services

Retail Handforth 5,001–10,000 employees Founded 1991 Privately Held

Pets at Home operates a 451-store UK retail network with integrated grooming salons and veterinary practices, supported by distribution centers and a support office employing over 8,900 colleagues. The tech stack is heavy on SAP (S/4HANA + core), WorldPay, and Microsoft enterprise tools (Teams, SharePoint, Azure DevOps), with JDA managing supply chain and Power BI for analytics—typical mid-market retail infrastructure. Hiring momentum is accelerating, with 107 roles posted in the last 30 days driven primarily by operations (105 positions), indicating expansion or efficiency restructuring in store and logistics operations.

Tech Stack 19 technologies

Core StackSAP S/4HANA SAP Power BI Google Analytics Azure DevOps Figma ITIL Microsoft Office Excel WorldPay Teams SharePoint Word Outlook JDA PowerPoint Microsoft 365

What Pets at Home Is Building

◆Challenges

Optimising customer journey
Improving tax control environment
Backorder management
Minimising service disruption
Ensuring swift disaster recovery
Inefficient colleague support processes
Balancing risk cost colleague wellbeing
Monitoring employment legislation trends
Challenging existing processes
Driving sales performance

▲Active Projects

Practice management system implementation
Annual supplier marketing plans
New line creation process integration
Implementing threat monitoring processes
Establishing disaster recovery capabilities
Financial data migration
Insurance product launch
Integrating tvc into governance frameworks
New openings
Extensions

Hiring Activity

Accelerating200 roles · 110 in 30d

Department

Ops

105

Sales

Finance

Support

Logistics

Product

Design

Seniority

Junior

Mid

Manager

Lead

Senior

Notable leadership hires: Head Stylist

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About Pets at Home

Pets at Home is the UK's leading pet specialist retailer, founded in 1991, now operating a network of 451 stores, grooming salons, veterinary practices, and distribution infrastructure. The company employs over 8,900 colleagues across stores, grooming and veterinary services, distribution centers, and a support office. Beyond retail product sales, the business operates Vets for Pets practices and grooming salons as integrated service lines. Active projects signal operational scaling: new store openings, extensions, practice management system implementation, and new product line creation, while operational challenges center on backorder management, customer journey optimization, and disaster recovery capabilities.

HeadquartersHandforth

Company Size5,001–10,000 employees

Founded1991

Hiring MarketsUnited Kingdom, United States

Frequently Asked Questions

What technology does Pets at Home use for retail operations?

SAP S/4HANA and SAP core systems handle enterprise functions; JDA manages supply chain; WorldPay processes payments; Power BI provides analytics; Microsoft 365 (Teams, SharePoint, Azure DevOps) supports internal operations.

How many Pets at Home stores are there?

Pets at Home operates a network of 451 stores across the UK, supported by grooming salons, Vets for Pets veterinary practices, and distribution centers.