Africa's largest single-brand retailer with 2,600+ stores across apparel, home, and financial services
PEP operates a sprawling Southern African retail network moving 300+ million transactions and 690 million units annually through 2,600+ stores. The tech stack reveals a hybrid infrastructure: Salesforce + SAP for core ERP and CRM, Google + Adobe analytics for visibility, and emerging ambitions in Shopify + Magento for digital channels. Active projects span a retail media network build, enterprise planning system overhauls, and new-store rollouts — paired with pain points around scaling that media network and transitioning VAS (value-added services) into integrated banking, signaling a shift from pure retail toward financial services bundling.
PEP is Africa's largest single-brand retailer, headquartered in South Africa with over 2,600 stores and 17,000+ employees across Southern Africa. The business sells apparel, footwear, homeware, FMCG, and cellular products, alongside non-retail services including cashbacks, loans, funeral cover, money transfers, bill payments, and courier operations. Annual throughput exceeds 300 million customer transactions and 690 million units sold. The company is publicly traded and has operated under a consistent brand since 1965, with a stated cultural identity around shared growth across its workforce.
PEP is Africa's largest single-brand retailer operating 2,600+ stores selling apparel, footwear, home goods, FMCG, and cellular products, plus financial services like loans, money transfers, and bill payments.
PEP operates more than 2,600 stores across Southern Africa and processes over 300 million customer transactions annually, selling around 690 million products per year.
PEP uses Salesforce for CRM, SAP for ERP, Google Analytics and Adobe Analytics for performance tracking, Shopify and Magento for digital channels, and BigQuery + Looker Studio for data analytics.
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