PenFed Credit Union Tech Stack

Member-owned credit union serving 2.8M+ with lending, savings, and cards nationwide

Financial Services McLean, Virginia 1,001–5,000 employees Founded 1935 Nonprofit

PenFed is a federally insured credit union operating at scale—2.8 million members, $30 billion in assets—with a tech stack anchored in legacy financial systems (COBOL, Assembler, PeopleSoft) and modern marketing/analytics tools (Salesforce, Tableau, Sprout Social). Active adoption of Python, R, and Snowflake alongside existing BI infrastructure signals a data modernization push, while heavy hiring in finance and sales (49 of 112 open roles) reflects growth in loan origination and member acquisition channels.

Tech Stack 43 technologies

Core StackAsana Salesforce Canva Adobe Creative Cloud WordPress Google Analytics Basecamp Adobe Premiere Pro Excel Microsoft Office Word PowerPoint Instagram Meta LinkedIn Twitter TikTok YouTube Pinterest Hootsuite Meta Business Suite Sprout Social PeopleSoft COBOL Assembler Mule BlackLine OneStream VBA SQL+13 more

AdoptingTableau Python Snowflake R OneStream

What PenFed Credit Union Is Building

◆Challenges

Recruiting new agents
Streamlining processes
Optimizing loan pricing
Ensuring business continuity
Removing friction
Risk mitigation
Improving member experience
Agent retention
Enhance member lifetime value
Improving risk assessment processes

▲Active Projects

Strategic roadmap for home buying and financing experiences
Crm lead communication campaigns
Ad source audit
Internet lead cultivation
Marketing and business development strategy implementation
Model implementation process standardization
Business continuity plan
Develop pricing frameworks
Attribution reporting tool development
Video series and campaigns

Hiring Activity

Steady110 roles · 50 in 30d

Department

Finance

Sales

Engineering

Ops

Data

Marketing

Product

Support

Seniority

Senior

Mid

Junior

Director

Manager

Intern

Lead

Staff

Notable leadership hires: Chief Marketing Officer

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About PenFed Credit Union

PenFed Credit Union, established in 1935, serves members across all 50 U.S. states plus Guam, Puerto Rico, and Okinawa. The organization operates as a nonprofit, member-owned institution offering loans, savings accounts, and credit card products. With 2.8 million members and $30 billion in assets under management, PenFed functions as a regional financial services platform open to membership nationwide. Current operational priorities include developing pricing frameworks, standardizing loan models, building attribution reporting capabilities, and addressing agent recruitment and retention challenges in their loan origination channel.

HeadquartersMcLean, Virginia

Company Size1,001–5,000 employees

Founded1935

Hiring MarketsUnited States

Frequently Asked Questions

What is PenFed Credit Union's membership size?

PenFed serves 2.8 million members across all 50 states plus U.S. territories, with $30 billion in assets under management as of the most recent data.

What tech stack does PenFed use?

PenFed runs legacy banking systems (COBOL, Assembler, PeopleSoft) paired with modern tools: Salesforce, Tableau, Python, R, Snowflake, and marketing platforms (Sprout Social, Hootsuite). The stack reflects ongoing data modernization.