Otterbein SeniorLife Tech Stack
Senior living operator across Ohio and Indiana with skilled nursing, assisted living, and memory care
Otterbein SeniorLife operates nine communities across Ohio and Indiana, spanning independent living, assisted living, skilled nursing, memory care, and hospice. The organization runs on a traditional healthcare tech stack (UltiPro for HR, Point Click Care for clinical operations, Microsoft 365), with heavy hiring velocity (337 roles posted in the last 30 days, 564 active) concentrated in clinical and operations roles—reflecting aggressive census growth and hospice expansion. Active projects around referral tracking, sales funnel development, and quality improvement initiatives signal internal focus on demand generation and operational coordination.
Tech Stack 12 technologies
What Otterbein SeniorLife Is Building
◆Challenges
- Growth of hospice ministry
- Compliance with medicare standards
- Improving referral source distribution
- Increasing patient referrals
- Increasing census
- Managing interdisciplinary coordination
- Meeting sales goals
- Optimizing census
- Maintaining financial stability
- Reducing referral processing time
▲Active Projects
- Broad activity program
- Growth of universal hospice ministry
- Sales funnel development
- Referral source tracking and reporting
- Otterbein universal home health quality assessment/performance improvement program
- Contact and leads database management
- Quarterly qi initiatives
- Off campus trips for assisted living residents
- Marketing and sales plan development
- Activity program implementation
Hiring Activity
Department
Seniority
Notable leadership hires: Director of Nursing, Clinical Services Director, Assisted Living Director, Sales and Marketing Director, Culinary Services Director
