O

Oriserve Tech Stack

Gen-AI voice platform for customer support, sales, and conversation analytics

IT Services and IT Consulting Noida, Uttar Pradesh 51–200 employees Founded 2017 Privately Held

Oriserve builds a voice-first generative AI platform combining autonomous agents with conversation analytics across 50+ languages. The tech stack reveals a deep commitment to telecom infrastructure—Vicidial, Asterisk, FreeSWITCH, and SIP platforms (OpenSIPS, Kamailio) sit alongside LLM integrations (GPT-4, Claude, Gemini) and workflow automation (Make, n8n, Zapier)—suggesting heavy lifting in real-time call handling rather than chatbot-only positioning. Active projects around custom dialers, predictive IVR, and multi-agent AI systems align with this infrastructure-heavy posture. Hiring velocity is decelerating despite unfilled engineering, product, and research roles, signaling either a consolidation phase or resource constraint.

Tech Stack 23 technologies

Core StackTwilio HubSpot Python TypeScript LangChain Make n8n Zapier Vicidial Asterisk FreeSWITCH OpenSIPS Kamailio Plivo Telnyx Exotel Sales Navigator WhatsApp LinkedIn GPT-4 Claude 3 Gemini Perplexity

What Oriserve Is Building

◆Challenges

Optimizing dialer performance
Troubleshooting production issues
Ensuring security and fraud prevention
Scaling engineering practices
Improving code quality
Accelerating feature delivery

▲Active Projects

Custom dialer platform development
Predictive dialer and ivr implementation
Cpaas api integration
Zero-to-one and one-to-scale initiatives across our voice platform
Design intuitive self-serve experiences
Evolve platform integrations and partner ecosystem
Campaign manager platform modernization
Technical debt reduction initiative
System optimization initiative
Build multi-agent ai systems for automated user research and synthesis

Hiring Activity

Decelerating5 roles · 1 in 30d

Department

Engineering

2

Product

1

Research

1

Sales

1

Seniority

Mid

2

Junior

1

Principal

1

Senior

1

Company intelligence

Find more companies like Oriserve by tech stack, pain points and active projects

Get started free

About Oriserve

Oriserve operates a generative AI platform for enterprises needing to automate and analyze voice conversations. Core surfaces include autonomous voice agents with human-like TTS and emotion-sensing capabilities, conversation analytics (claimed >85% accuracy on single-channel, >95% on stereo calls), and proprietary models like EmotionScope AI for customer sentiment and Brand GPT for domain-specific reasoning. The platform handles support automation, sales optimization, and compliance-sensitive workloads across regulated sectors. Founded in 2017 and based in Noida, India, the 51–200-person team is India-only for hiring, with active development across custom dialers, API integrations (CPaaS), and campaign management tooling.

HeadquartersNoida, Uttar Pradesh

Company Size51–200 employees

Founded2017

Hiring MarketsIndia

Frequently Asked Questions

What languages does Oriserve's AI voice agent support?

50+ languages with real-time language switching. Agents deliver human-sounding, context-aware, multilingual conversations with emotion-sensing and goal-seeking capabilities.

What tech stack does Oriserve use?

Telecom core: Vicidial, Asterisk, FreeSWITCH, OpenSIPS, Kamailio; carrier APIs: Plivo, Twilio, Telnyx, Exotel; LLMs: GPT-4, Claude 3, Gemini; workflows: LangChain, Make, n8n, Zapier; messaging: WhatsApp, LinkedIn, Sales Navigator.