UK managed services provider for IT, contact centers, and unified communications
Opus Technology is a public MSP serving over 1,000 UK businesses across SME, mid-market, enterprise, and public sector. The hiring and project mix reveal a sales-led growth phase: five open sales roles, a focus on cross-sell and strategic account expansion, and active work on lead generation and pipeline sustainability. Pain points cluster around sales efficiency (self-generating leads, meeting targets) and billing operations—typical friction points for MSPs scaling customer bases without corresponding back-office automation.
Notable leadership hires: Account Director
Opus Technology is the UK's largest independent managed service provider, founded in 1992 and now serving over 1,000 businesses. The company specializes in managed IT services, contact center solutions, unified communications, business telephony, mobile, IoT, and managed print. The customer base spans large SMEs, mid-market firms, enterprise organizations, and public sector clients. Operations are headquartered in Reigate, Surrey, with a workforce of 51–200 employees and an active hiring cycle focused on sales and account management roles.
Opus runs primarily on Microsoft ecosystem: Microsoft 365, Azure, Office (Excel, Word, Outlook), plus Sage Intacct for financial management and macOS/Windows for endpoints. No major tech adoptions or replacements are currently in motion.
Over 1,000 businesses across the UK. Customer base includes large SMEs, mid-market, enterprise, and public sector organizations.
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