Optical Express Tech Stack

Europe's largest laser eye surgery provider with 128 clinics across 7 countries

Hospitals and Health Care Glasgow, Scotland 1,001–5,000 employees Founded 1991 Privately Held

Optical Express operates a multi-country eye care network spanning laser surgery, lens procedures, optometry, and retail glasses. The hiring mix is heavily clinical (127 healthcare roles vs. 13 sales) with accelerating velocity and a mid-level seniority skew, reflecting a growth-driven organization scaling clinical capacity to address patient waiting times and clinic performance—core pain points evident in active projects around surgery delivery systems and referral network expansion.

Tech Stack 19 technologies

Core StackPower BI Tableau Salesforce Adobe Premiere Pro Adobe Photoshop Word Excel Outlook Meta Instagram X LinkedIn TikTok Microsoft Office SQL Teams Adobe Lightroom Nikon GoPro

What Optical Express Is Building

◆Challenges

Reducing patient cancellations
Staffing shortage due to growth
Improving clinic performance
Enhancing patient loyalty
Growth in demand
Reducing patient waiting times
Improving service delivery
Expanding referral network
Managing litigation risk
Expanding group

▲Active Projects

Referral data analysis
Co-ordination of dedicated events
Clinical support to ophthalmologists
Organisational restructures
Dedicated events for stakeholder engagement
Employee engagement projects
Tupe transfers
Refractive and cataract surgery
Website copy optimisation
Implementing systems to ensure world class surgical treatments

Hiring Activity

Accelerating160 roles · 75 in 30d

Department

Healthcare

127

Sales

Support

Legal

Marketing

Ops

Data

Finance

Seniority

Mid

Junior

Manager

Senior

Director

Lead

Notable leadership hires: Head of Contracts, Clinical Director

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About Optical Express

Optical Express is a privately held eye care operator headquartered in Glasgow with 128 stores and clinics across 7 countries, including the UK, Germany, and Croatia. The company provides laser eye surgery (its flagship service as Europe's No. 1 provider), cataract and lens surgery, optometry and eye tests, contact lenses, glasses retail, and specialized treatments like LipiFlow dry eye therapy. The organization emphasizes clinical training partnerships (including a funded Independent Prescriber qualification pathway through Glasgow Caledonian University) and internal professional development. Current operational priorities include managing growth-driven staffing constraints, reducing patient cancellations and waiting times, and expanding the referral network across regions.

HeadquartersGlasgow, Scotland

Company Size1,001–5,000 employees

Founded1991

Hiring MarketsIreland, United Kingdom

Frequently Asked Questions

What is Optical Express's main business?

Optical Express operates eye care clinics and surgery centers across 7 countries. It provides laser eye surgery, cataract and lens procedures, optometry, contact lenses, glasses retail, and dry eye treatments like LipiFlow.

Where is Optical Express headquartered?

Optical Express is headquartered in Glasgow, Scotland. Founded in 1991, it operates 128 stores and clinics across the UK, Germany, Croatia, and 4 other countries.