Onyx-Fire Protection Services Inc. Tech Stack

Canada's largest independent fire and life safety services provider

Facilities Services Mississauga, Ontario 501–1,000 employees Founded 1988 Privately Held

Onyx Fire Protection operates a nationwide field services network delivering fire alarm, sprinkler, emergency lighting, and special hazard systems across Canada. The tech stack is heavy on Salesforce, Dynamics 365, and AutoCAD — reflecting a services business managing field operations, customer relationships, and design workflows. Active hiring is broad but shallow (17 roles across 7 departments) with a tilt toward mid-level staff, suggesting they're scaling operations without major talent restructuring. Pain points cluster around cost estimation accuracy, lead quality, and invoice processing — operational friction points typical of field-service scaling.

Tech Stack 13 technologies

Core StackSalesforce AutoCAD Revit Oracle Microsoft Office Dynamics 365 Sales Excel Navisworks Word Outlook Teams SharePoint Microsoft Dynamics 365 Business Central

What Onyx-Fire Protection Services Inc. Is Building

◆Challenges

Accurate cost estimation
Risk identification for projects
Lack of qualified leads
Removing procurement bottlenecks
Reducing schedule risk
Inaccurate cost estimates
Improving quality and efficiency
Maintaining customer relationships
Reducing failed invoice submissions
Improving invoice submission timeliness

▲Active Projects

Fire alarm system installations and upgrades
Bim coordination
Flow test reporting
Building permit applications
Financial integration into microsoft dynamics 365 business central

Hiring Activity

Accelerating15 roles · 8 in 30d

Department

Engineering

Ops

Sales

Construction

Support

Design

Finance

Seniority

Mid

Junior

Senior

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About Onyx-Fire Protection Services Inc.

Onyx Fire Protection is Canada's leading independent fire and life safety solutions provider, operating since 1988 from headquarters in Mississauga, Ontario. The company serves building owners, facility managers, and industrial operators with a full spectrum of services: fire alarm installation and maintenance, sprinkler system design and testing, emergency lighting compliance, special hazard systems for data centers and industrial environments, and 24/7 emergency response monitoring. With a workforce of over 1,200 professionals and a fleet of 650+ service vehicles, Onyx executes approximately 30,000 inspections and 4,000+ projects annually. The business model combines field service delivery with design and engineering, supported by integrated systems spanning fire protection, electrical, and security trades.

HeadquartersMississauga, Ontario

Company Size501–1,000 employees

Founded1988

Hiring MarketsCanada

Frequently Asked Questions

What technology does Onyx Fire Protection use?

Onyx's core stack is Salesforce for CRM, Dynamics 365 for ERP and sales operations, and AutoCAD/Revit for design and BIM coordination. They also use Oracle, SharePoint, Teams, and Microsoft Office tools across operations.

How many employees does Onyx Fire Protection have?

Onyx has over 1,200 professionals across its nationwide network, with a current headcount range of 501–1,000 listed in core corporate roles.