Australian sports supplement retailer with 100+ stores and omnichannel operations
Nutrition Warehouse operates Australia's largest network of physical supplement stores (100+) alongside e-commerce, staffed by 500+ employees who are themselves embedded in fitness culture. The hiring mix is heavily skewed toward sales (30 roles active), with most positions at junior level, indicating a high-velocity, high-turnover retail operation focused on frontline coverage. The stack (Shopify, Klaviyo, Braze, Dynamics 365) reflects a mature omnichannel retailer optimizing email and SMS campaigns; pain points around employee relations and workforce scaling suggest the company is managing growing pains from rapid store expansion.
Nutrition Warehouse is Australia's leading retailer of sports nutrition, bodybuilding supplements, and general health products, operating since 2008 with a network of over 100 physical locations nationwide plus an e-commerce platform. The company employs 500+ team members in sales, marketing, operations, and logistics roles across Australia. The business model combines brick-and-mortar retail with digital channels, supported by CRM platforms (Klaviyo, Braze, Dotdigital) for lifecycle marketing and customer engagement. Current operational priorities include scaling workforce capacity, improving employee retention, and growing owned marketing databases while meeting aggressive sales and performance targets.
Shopify for e-commerce, Dynamics 365 Business Central for ERP, Klaviyo and Braze for email/SMS marketing, Dotdigital for digital campaigns, plus Adobe creative suite (Premiere Pro, Photoshop, After Effects) and TikTok for content creation.
Over 100 physical stores nationwide in Australia, plus an online e-commerce platform. The company was founded in 2008 and employs 500+ team members.
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