NTTA operates a toll road system serving the Dallas-Fort Worth region, managing both customer-facing services and complex capital infrastructure. The hiring mix skews heavily toward operations (37 roles) with meaningful engineering (20) and support (14) representation, reflecting a blend of day-to-day system management and ongoing modernization — reinforced by active projects around endpoint management, IAM policy, and capital planning tooling.
Notable leadership hires: IT Director, Project Delivery Director, Assistant Director
NTTA is a government agency responsible for building, operating, and maintaining the toll road network in North Texas. The organization serves both commuters and commercial vehicles, offering multiple tolling payment options including TollTags. With 501–1,000 employees based in Plano, NTTA operates under a mission to deliver safe, reliable infrastructure while managing financial obligations to bondholders. Current operational focus includes emergency response protocols, vendor performance oversight, capital budget execution, and process improvements across tollway operations and customer service.
NTTA relies on Microsoft enterprise tools (Office 365, Azure AD, Active Directory), Workday for HR, ServiceNow for IT service management, CAD for engineering design, Primavera P6 for project scheduling, and Jira Service Management for ticket tracking. Cisco and Bluebeam Revu support network and construction operations.
NTTA is executing a five-year capital plan, implementing endpoint management tools, rolling out IAM policy updates, establishing performance measurement standards, and improving procurement processes. Work includes capital improvement projects, purchase order automation, and enhanced public information request handling.
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