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North Texas Tollway Authority Tech Stack

Regional toll authority operating North Texas highway infrastructure

Truck Transportation Plano, TX 501–1,000 employees Founded 1997 Government Agency

NTTA operates a toll road system serving the Dallas-Fort Worth region, managing both customer-facing services and complex capital infrastructure. The hiring mix skews heavily toward operations (37 roles) with meaningful engineering (20) and support (14) representation, reflecting a blend of day-to-day system management and ongoing modernization — reinforced by active projects around endpoint management, IAM policy, and capital planning tooling.

Tech Stack 25 technologies

Core StackWorkday ServiceNow Linux Primavera P6 Azure AD Active Directory Cisco Word Excel Outlook PowerPoint Microsoft Office CAD LDAP Windows Microsoft 365 PeopleSoft SQL iPhone Jira Service Management Agiloft SAML 2.0 OIDC OAuth Bluebeam Revu

What North Texas Tollway Authority Is Building

Challenges

  • Operations during emergencies
  • Monitoring vendor performance
  • Ensuring contract compliance
  • Planning and monitoring capital budget
  • Budget constraints for it applications
  • Improving customer satisfaction
  • Escalated call resolution
  • Process improvements and cost savings
  • Remaining on schedule and within budget
  • Efficient project delivery process

Active Projects

  • Its
  • Implementing endpoint management tools
  • Capital improvement projects
  • Ntta five-year capital plan
  • Purchase order processing
  • Public information request
  • Procurement projects
  • Developing performance and quality measurement standards
  • Iam policy implementation
  • Ntta capital plan projects

Hiring Activity

Accelerating90 roles · 50 in 30d

Department

Ops
37
Engineering
20
Support
14
Construction
5
HR
3
Logistics
2
Procurement
2
Security
2

Seniority

Junior
26
Mid
25
Senior
20
Manager
5
Director
4
Lead
4
Intern
3

Notable leadership hires: IT Director, Project Delivery Director, Assistant Director

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About North Texas Tollway Authority

NTTA is a government agency responsible for building, operating, and maintaining the toll road network in North Texas. The organization serves both commuters and commercial vehicles, offering multiple tolling payment options including TollTags. With 501–1,000 employees based in Plano, NTTA operates under a mission to deliver safe, reliable infrastructure while managing financial obligations to bondholders. Current operational focus includes emergency response protocols, vendor performance oversight, capital budget execution, and process improvements across tollway operations and customer service.

HeadquartersPlano, TX
Company Size501–1,000 employees
Founded1997
Hiring MarketsUnited States

Frequently Asked Questions

What technology stack does NTTA use?

NTTA relies on Microsoft enterprise tools (Office 365, Azure AD, Active Directory), Workday for HR, ServiceNow for IT service management, CAD for engineering design, Primavera P6 for project scheduling, and Jira Service Management for ticket tracking. Cisco and Bluebeam Revu support network and construction operations.

What projects is NTTA working on?

NTTA is executing a five-year capital plan, implementing endpoint management tools, rolling out IAM policy updates, establishing performance measurement standards, and improving procurement processes. Work includes capital improvement projects, purchase order automation, and enhanced public information request handling.

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