Canada's largest community pharmacy network with 325+ locations
Neighbourly Pharmacy operates a national network of over 325 community pharmacies across Canada, built through organic growth and acquisition of independent operators. The tech stack reflects a traditional healthcare-retail hybrid: Accuro EMR for patient records, Business Central + Dynamics 365 for back-office operations, and MicroStrategy for analytics. Hiring is heavily weighted toward healthcare roles (78% of open positions), with junior and mid-level dominance, indicating rapid on-the-ground expansion rather than platform consolidation—supported by active projects around POS/ERP integration and specialty pharmacy development.
Neighbourly Pharmacy is Canada's largest and fastest-growing network of independent community pharmacies, headquartered in Toronto. The company operates over 325 locations spanning major cities, suburban centers, and rural towns. Founded in 2015 and now employing 1,001–5,000 people, Neighbourly acquires and integrates independent pharmacies while preserving their local brands and patient relationships. Beyond dispensing, the network is developing specialty pharmacy services and investing in operational infrastructure—including ERP/POS system consolidation and inventory analytics—to support continued growth and margin optimization across a geographically dispersed footprint.
Active projects include integrating POS and ERP systems across locations, developing a specialty pharmacy footprint nationwide, implementing KCM solutions, enhancing patient care offerings, and building data transformation capabilities for analytical reporting.
Neighbourly's primary tools include Accuro EMR (patient records), Microsoft Business Central and Dynamics 365 (ERP/operations), MicroStrategy (analytics), Freshservice (IT support), and standard Microsoft Office applications. No major tech replacements or new platform adoptions are currently signaled.
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