NeighborHealth Tech Stack

FQHC network serving 120,000+ patients across Boston with primary, specialty, and emergency care

Hospitals and Health Care Boston, Massachusetts 1,001–5,000 employees Founded 1970 Nonprofit

NeighborHealth is a nonprofit FQHC operating primary care, specialty services, and a satellite emergency department across Boston's lower-income neighborhoods. The tech footprint—Epic, Dentrix, Workday, and Windows infrastructure—is standard healthcare stack, but the project list reveals operational scaling challenges: WIC immunization workflows, pharmacy purchasing efficiency, interpreter service coordination, and ED length-of-stay reduction dominate their roadmap. Hiring momentum is decelerating while clinical staff (healthcare, dental, pediatrics) compose 70% of active roles, suggesting they're optimizing existing capacity rather than expanding headcount.

Tech Stack 13 technologies

Core StackEpic Systems Workday Active Directory Dentrix Windows Microsoft Office Excel RSA Citrix VPN TCP/IP DHCP DNS

What NeighborHealth Is Building

◆Challenges

Social determinant of health needs
Ensuring 340b compliance
Ensuring efficient interpreter services
Barriers to accessing services
Workflow inefficiencies
Improving cost efficiency in pharmacy purchasing
Reducing emergency department stays
Annual performance improvement projects
Improving patient experience
Maximizing health center revenues

▲Active Projects

Wic immunization project
Annual performance improvement projects
Project shine
Pace program
Opening brand new ct machine
Community resource database
Expanding oral health services plan
Breastfeeding education modules in birth classes
Service delivery system redesign
Continuous quality improvement of drug inventory purchasing process

Hiring Activity

Decelerating230 roles · 60 in 30d

Department

Healthcare

141

Dental

Registration

Pediatrics

Radiology

Pharmacy

Facilities

Obgyn

Seniority

Mid

Junior

Senior

Manager

Director

Intern

Lead

C-Level

Notable leadership hires: Administrative Director, Medical Director, Chief Medical Officer, Chief Financial Officer, Dental Director

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About NeighborHealth

NeighborHealth is one of the nation's largest Federally Qualified Health Centers, serving over 120,000 patients across Boston. Originally founded as East Boston Neighborhood Health Center in 1970, the organization merged with South End Community Health in 2020 to expand primary care, specialty services, dental, vision, behavioral health, and emergency care across East Boston, Roxbury, and the South End. The nonprofit operates a satellite emergency department—the fourth busiest in Boston—and is recognized by HRSA as a National Quality Leader. NeighborHealth employs 1,001–5,000 staff and anchors care delivery for low-income and immigrant populations, combining traditional clinical services with community health initiatives like WIC support and food/nutrition programs.

HeadquartersBoston, Massachusetts

Company Size1,001–5,000 employees

Founded1970

Hiring MarketsUnited States

Frequently Asked Questions

What tech does NeighborHealth use for patient records?

Epic Systems for core EHR, Dentrix for dental records. Workday handles HR and payroll; Windows infrastructure, Active Directory, and Citrix support clinical workflows.

What is NeighborHealth working on operationally?

Key projects include WIC immunization workflow, pharmacy purchasing efficiency, interpreter service coordination, emergency department length-of-stay reduction, and service delivery system redesign to improve patient access and cost efficiency.