Navigant Credit Union Tech Stack

Regional credit union modernizing loan origination and member operations

Banking Smithfield, Rhode Island 201–500 employees Founded 1915 Privately Held

Navigant Credit Union operates a traditional Microsoft-centric stack (Office 365, Azure, Fiserv) typical of mid-size financial institutions, but is actively reshaping internal workflows around loan origination automation and risk segmentation—suggesting a push toward faster member onboarding and tighter credit decision-making. The hiring surge in support and ops roles, paired with a focus on charge-off reduction and delinquency management, signals operational scaling and tighter cost control.

Tech Stack 13 technologies

Core StackWindows Server DocuSign Word Excel Outlook Azure Windows Microsoft 365 Microsoft Office PowerPoint Fiserv LinkedIn Recruiter Verafin

What Navigant Credit Union Is Building

◆Challenges

Charge-off reduction
Efficiency maximization
Cure rate improvement
Reducing delinquency rate
Maximizing charge-off recovery
Compliance with regulations
High availability
Zero trust security
Least privileged access
Identifying learning needs

▲Active Projects

Smart start loan origination
Cash reserve lines of credit origination
Future-state automation model
Job role and workflow redesign
Risk segmentation strategy implementation
Loan modification coordination
Foreclosure coordination
Mortgage short sale coordination
New hire training / onboarding support
Member relationship advisor training

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Support

Ops

Finance

Operations

Security

Marketing

Product

Seniority

Junior

Mid

Intern

Manager

Senior

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About Navigant Credit Union

Navigant Credit Union is a member-owned financial cooperative based in Smithfield, Rhode Island, founded in 1915. The organization serves over 155,000 members across 25 branch locations and manages more than $4 billion in assets, making it the largest credit union in Rhode Island. Core operations span consumer and business lending, deposit products, and mortgage services. The organization operates a federated branch network and relies on Fiserv for core banking infrastructure, with Microsoft 365 and Azure supporting administrative and operational functions.

HeadquartersSmithfield, Rhode Island

Company Size201–500 employees

Founded1915

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Navigant Credit Union use?

Navigant runs Microsoft 365 (Word, Excel, Outlook, PowerPoint), Windows Server/Windows, Azure, Fiserv core banking platform, DocuSign for document workflows, and Verafin for compliance monitoring.

What is Navigant Credit Union working on?

Current projects include smart-start loan origination, cash reserve lines of credit origination, automation model redesign, job role and workflow redesign, and risk segmentation strategy implementation.