MySavant.ai pairs nearshore labor (Colombia, Guatemala, Peru) with AI performance oversight to staff logistics back-office work — order entry, carrier setup, billing, dispatch. The tech stack is heavily Salesforce-centric (Service Cloud, Apex, Lightning Web Components) with NetSuite for accounting, signaling deep integration into enterprise systems rather than a standalone SaaS layer. Hiring velocity is accelerating across support, finance, and logistics roles, but engineering is minimal (1 headcount), indicating the company is scaling human operations and AI workflows faster than building new platform features.
MySavant.ai delivers nearshore workforce services to brokers, carriers, freight forwarders, and shippers in transportation and logistics. Teams are deployed into client systems (Salesforce, NetSuite) to handle order entry, billing, compliance, and dispatch. The company ties pricing to performance outcomes rather than seat-based fees, and manages workforce quality through AI-driven oversight. Founded by logistics operators, the business model blends human work with data-driven performance management. Operations span Colombia, Guatemala, and Peru, with rapid hiring underway to scale capacity.
Salesforce Service Cloud, Apex, Lightning Web Components, NetSuite, HubSpot, and Zendesk. Teams work inside client systems for order entry, billing, and dispatch.
Colombia, Guatemala, and Peru. Active hiring is accelerating across support, finance, and logistics roles in these countries.
Ensuring reliable capacity, maintaining competitive pricing, resolving billing discrepancies, managing cash flow, handling high-volume invoicing, and maintaining service levels for customers.
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