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MUUUH! Group Tech Stack

Customer experience consulting with conversational AI and enterprise contact center solutions

IT Services and IT Consulting Osnabrück, Niedersachsen 201–500 employees Founded 2016 Privately Held

MUUUH! Group operates a customer experience consultancy built on conversational AI, contact center automation, and analytics. The tech stack—Sprinklr, UiPath, Snowflake, Power BI, Qlik, and Python/Node.js backends—reveals a company balancing enterprise CRM/contact-center platforms with custom automation and BI layers. Hiring skews junior and mid-level across engineering and sales in equal measure, signaling rapid team expansion to support both delivery and new customer acquisition.

Tech Stack 40 technologies

Core StackPower BI Tableau Snowflake Python RAG HubSpot TypeScript Java NestJS Node.js Spring FastAPI PostgreSQL DynamoDB MongoDB Microsoft Office Qlik UiPath Alexa WhatsApp SQL Qlik Sense HTML PowerPoint Excel Adobe Analytics ContentSquare Sprinklr Matomo Quarkus+10 more

What MUUUH! Group Is Building

◆Challenges

Improving sales quality
Complex challenges in customer service and sales
Bottlenecks along customer journeys
Optimizing customer interaction processes
Automating repetitive tasks
Optimizing content for generative ai systems
Optimizing performance metrics
Enhancing customer satisfaction

▲Active Projects

Playbook creation for aeo & geo
Aeo & geo module development
Voice file analysis
Data enrichment and integration
Campaign workflow development in elaine
Campaign reporting optimization in qlik sense
Improving customer service and sales organization
Evaluating external bpo and lead generation providers
Voice of the customer
Claim case studies

Hiring Activity

Steady30 roles · 9 in 30d

Department

Engineering

7

Sales

7

Ops

4

Data

3

Marketing

3

Support

2

Consulting

1

Product

1

Seniority

Junior

13

Mid

6

Intern

4

Senior

4

Manager

1

Notable leadership hires: AEO GEO Lead

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About MUUUH! Group

MUUUH! Group provides consulting, technology, and solutions across customer service, sales, and marketing for enterprise and mid-market clients across Germany. Founded in 2016 as a spin-off from a larger corporate group, the company operates from two locations (Berlin and Osnabrück) with roughly 300+ staff. The firm positions itself as an end-to-end customer experience partner, offering both modular services and integrated programs. Active projects span conversational AI, contact center automation, campaign workflow design, and voice-of-customer analytics—supported by investments in data enrichment, speech analysis, and reporting optimization.

HeadquartersOsnabrück, Niedersachsen

Company Size201–500 employees

Founded2016

Hiring MarketsGermany

Frequently Asked Questions

What tech stack does MUUUH! Group use?

Core platforms: Sprinklr, UiPath, Snowflake, Power BI, Qlik. Backend: Python, Node.js, Java, NestJS, FastAPI. Databases: PostgreSQL, DynamoDB, MongoDB. Analytics: Adobe Analytics, Matomo, ContentSquare.

What is MUUUH! Group working on?

Conversational AI playbooks and module development; contact center automation (UiPath); campaign workflow design and reporting (Qlik, Snowflake); voice analysis; customer journey optimization; lead generation evaluation.