Mondou Tech Stack
Canadian pet supplies retailer with 1,000+ stores and omnichannel commerce operations
Mondou is Canada's largest pet supplies chain, operating across multiple channels with a Salesforce-centric tech stack (Commerce Cloud, Service Cloud, Marketing Cloud) paired with SAP for supply-chain management. The hiring mix is heavily sales-focused (104 of 161 active roles) with mid-level and junior dominance, reflecting retail-floor scaling rather than product innovation. Current projects cluster around store-network optimization, loyalty programs, and Salesforce feature integration—suggesting a retailer maturing its digital commerce platform while managing real-estate complexity across a large physical footprint.
Tech Stack 40 technologies
What Mondou Is Building
◆Challenges
- Inventory management
- Optimizing store operations
- Achieving sales targets
- Improving customer satisfaction
- Operational optimization
- Improving sales performance
- Meeting sales targets
- Optimisation des opérations
- Store growth
- Staff scheduling
▲Active Projects
- Performance strategy execution
- Progressive test activities for our network
- Loyalty and acquisition strategies
- Employee training program
- Internal media team structuring
- Site acquisition feasibility studies
- Real estate network optimization
- Store operations management
- Automation of customer journeys
- Integration of new salesforce features into transactional site
Hiring Activity
Department
Seniority
Notable leadership hires: Team Lead, Digital commerce director, Media Performance Lead, IT infrastructure director
