MoMA operates across museum operations, retail commerce (BOPIS/BOSHIP), educational programming, and donor development. The tech stack reflects a hybrid institutional setup: core Microsoft and Google productivity tools paired with Salesforce for CRM, Looker for analytics, and emerging adoption of Tailwind CSS and Ruby on Rails — suggesting a modest modernization of web properties. Active hiring across operations, research, and conservation (26 roles in ops and research combined) against concurrent projects in travel automation and expense tracking points to internal process friction as a near-term focus.
The Museum of Modern Art, founded in 1929, operates as a nonprofit cultural institution based in New York connecting audiences globally to contemporary art. The organization runs multiple operational divisions: museum exhibitions and curation, retail commerce (including BOPIS and ship-from-store fulfillment), educational programming, academic partnerships, and development/fundraising. The 501–1,000 person workforce spans operations, research, conservation, learning, and finance roles. Current initiatives span omni-channel retail expansion, travel and expense process automation, exhibition budget management, and expansion of the donor base.
Primary tools: Microsoft Office (Word, Excel, PowerPoint), Google Workspace, Salesforce CRM, Looker analytics, and Adobe Creative Cloud. Currently adopting Tailwind CSS, Stimulus, and Ruby on Rails for web property modernization.
The Museum of Modern Art is headquartered in New York, NY, and currently hiring exclusively in the United States.
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