modernvet Tech Stack

Digital-first veterinary clinic network in Southeast Asia

Veterinary Services Pasar Manggis, Jakarta 51–200 employees Founded 2021 Self-Owned

ModernVet operates a multi-clinic veterinary business in Jakarta with a tech stack built for ops efficiency and customer engagement—Zendesk, Intercom, Segment, Amplitude for analytics, and Notion for internal coordination. Active hiring across ops, sales, and healthcare roles signals expansion beyond a single location, while projects span membership programs, AI assistant automation, and hyperlocal acquisition, indicating a shift toward recurring revenue and operational scale over transactional visits. Pain points around patient flow bottlenecks, inventory, and AI scaling reveal infrastructure constraints typical of early multi-unit healthcare services.

Tech Stack 20 technologies

Core StackIntercom Zendesk Slack Amplitude Adobe Creative Cloud Adobe Illustrator Canva Figma Adobe Premiere Pro After Effects Adobe Photoshop Mixpanel Metabase Microsoft Office WhatsApp Notion Segment Photoshop InDesign CapCut

What modernvet Is Building

◆Challenges

Budget compliance
Maintaining supply chain continuity
Monitoring patient flow bottlenecks
Pricing optimization
Scaling ai assistant automation
Cost-awareness and waste minimization
Operational risks
Inventory management
Ensuring data accuracy
Membership retention

▲Active Projects

Hyperlocal digital acquisition
Membership loyalty program
Automated flows for artemis ai assistant
Impact sam analysis
Local partnership activation in radio dalam area
Operations data dashboard
Central training hub
Qa/qc initiatives
Performance marketing asset creation
New asset development

Hiring Activity

Accelerating15 roles · 10 in 30d

Department

Ops

Sales

Healthcare

Marketing

Finance

Operations

Product

Support

Seniority

Mid

Senior

Lead

Intern

Junior

Manager

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About modernvet

ModernVet is a veterinary clinic operator based in Jakarta, Indonesia, founded in 2021. The company runs full-service animal hospitals with in-house surgical and diagnostic capabilities, positioning itself as a premium care provider through facility design and technology integration. Beyond clinical care, ModernVet is building digital customer touchpoints—membership programs, AI-assisted customer service, and performance marketing—to drive recurring visits and higher lifetime value. The business is actively hiring across operations, sales, and healthcare functions, with expansion into Canada suggesting early-stage international ambitions. Current scale is 51–200 employees across multiple clinics.

HeadquartersPasar Manggis, Jakarta

Company Size51–200 employees

Founded2021

Hiring MarketsIndonesia, Canada

Frequently Asked Questions

What tech stack does ModernVet use?

ModernVet's stack includes Zendesk and Intercom for customer support, Segment and Amplitude for analytics, Slack and Notion for internal ops, and Adobe Creative Suite plus Figma for marketing and design workflows.

What is ModernVet working on?

Current projects include a membership loyalty program, hyperlocal digital customer acquisition, automated AI assistant workflows, operations dashboards, central training infrastructure, and performance marketing optimization.