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Mgroup Tech Stack

Government BPO provider modernizing operations through Salesforce deployment

Government Administration Or Yehuda, Israel 1,001–5,000 employees Founded 1990 Privately Held

Mgroup is a 1000+ person BPO firm built around Salesforce Service Cloud and custom Apex development, actively implementing a large-scale Salesforce migration for government clients while managing complex operational workflows (bus service monitoring, driver compliance). The hiring acceleration—11 roles in 30 days, weighted toward ops and junior engineering—suggests they're scaling implementation capacity to handle the Salesforce rollout and third-party system integration work that currently constrains their service delivery.

Tech Stack 11 technologies

Core StackSalesforce Apex ArcGIS AutoCAD Service Cloud Salesforce CLI Git Microsoft Office Word Excel PowerPoint

What Mgroup Is Building

◆Challenges

Implementing salesforce in large government office
Integrating with third-party systems
Monitoring bus service quality
Ensuring driver compliance
Improving bus service quality

▲Active Projects

Implementing salesforce in large government office
Bus service quality monitoring

Hiring Activity

Accelerating10 roles · 10 in 30d

Department

Ops

5

Engineering

3

Finance

1

HR

1

Support

1

Seniority

Junior

6

Mid

5

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About Mgroup

Mgroup is Israel's largest business process outsourcing (BPO) provider, founded in 1990, headquartered in Or Yehuda. The company delivers technology-enabled administrative and operational services to government agencies and municipalities, with a focus on financial administration, project management, and infrastructure oversight (including municipal bus services). They operate at scale—1,001–5,000 employees—and are actively modernizing their service delivery platform through a major Salesforce implementation, supported by a tech stack centered on Salesforce Service Cloud, Apex customization, and integrations with GIS and design tools (ArcGIS, AutoCAD).

HeadquartersOr Yehuda, Israel

Company Size1,001–5,000 employees

Founded1990

Hiring MarketsIsrael

Frequently Asked Questions

What is Mgroup's tech stack?

Salesforce Service Cloud, Salesforce CLI, Apex, Git, Microsoft Office suite, ArcGIS, and AutoCAD. Currently implementing Salesforce at scale across government operations.

What is Mgroup working on?

Primary initiatives: large-scale Salesforce implementation for a government office, and bus service quality monitoring (including driver compliance tracking and service metrics). Third-party system integration is an active challenge.