NYC's largest Medicaid and Medicare health plan serving 712,000+ members
MetroPlusHealth operates as NYC's primary public health plan, covering Medicaid, Medicare, and Child Health Plus beneficiaries across the five boroughs. The tech stack is heavily Salesforce-centric (Health Cloud, OmniStudio, Vlocity) layered over enterprise Microsoft infrastructure (SQL Server, .NET, BizTalk), a pattern typical of legacy healthcare operations undergoing digital modernization. Hiring velocity is accelerating across healthcare and sales roles, while active projects reveal pressure points: HealthEdge implementation, compliance automation, and claims processing efficiency all compete for resources—signals of a system stretched between regulatory demands and member-service delivery.
Notable leadership hires: Deputy Chief Financial Officer, Program Director
MetroPlusHealth is a nonprofit health plan and part of NYC Health + Hospitals, the nation's largest public health system. Since 1985, it has served as the primary insurer for over 712,000 New Yorkers, operating Medicaid Managed Care, Medicare Advantage, Child Health Plus, and managed long-term care programs. The organization employs 1,001–5,000 staff across healthcare delivery coordination, claims processing, member services, and regulatory compliance. Its diverse workforce speaks more than 40 languages to serve NYC's immigrant and underserved populations. The company is ranked #1 health plan by New York State.
Salesforce (Health Cloud, OmniStudio, Vlocity, Apex, Visualforce), Microsoft ecosystem (SQL Server, .NET, Visual Studio, BizTalk, SSIS/SSRS), MuleSoft, Tableau, and BusinessObjects for claims, member management, and analytics.
Active projects include HealthEdge system implementation, care management program expansion, value-based payment strategy, compliance risk assessment, member self-service analytics, and claims validation accuracy improvements to reduce medical costs.
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