Fleet leasing and management for long and short-term commercial vehicles
Merchants Fleet operates a 60-year-old fleet leasing and management business covering vehicle acquisition, financing, end-to-end electrification, and remarketing. The hiring and project mix—ops and sales roles alongside client-facing tool enhancement, repair scheduling optimization, and sales enablement content—signals a company scaling sales coverage and operational efficiency in parallel. Pain points cluster around service delivery gaps, repair cycle time, and fleet utilization, suggesting internal operations are the current bottleneck rather than demand generation.
Merchants Fleet provides fleet leasing, management, and maintenance solutions to commercial customers across North America. The company distinguishes itself by offering both long and short-term lease options—a model that few competitors match—plus vehicle acquisition financing, vehicle remarketing, and electrification services. Headquartered in Hooksett, New Hampshire with 201–500 employees, Merchants serves fleets of all sizes and has operated continuously since 1962. The core tech stack runs on Salesforce, Dayforce (HR/payroll), and Greenhouse (recruiting), with standard Microsoft Office tools.
Merchants Fleet uses Salesforce as its primary platform, paired with Dayforce for HR and payroll operations, and Greenhouse for recruiting. The stack is grounded in Microsoft Office (Word, Excel, Outlook, SharePoint, PowerPoint) for general business operations.
Current projects include repair scheduling optimization, fleet assist program, client-facing tool enhancement, vehicle compliance coordination, and sales enablement content. These align with stated pain points around reducing repair cycle time and improving service delivery.
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