OR support and medical device logistics for urology and gynecology procedures
Medworks Surgical operates a field-service model delivering vendor representation and equipment support inside operating rooms across eight states. The tech stack is standard enterprise (Salesforce, Power BI, Microsoft 365) with no custom engineering layer, but active projects reveal operational friction: Salesforce-Power BI integration reliability and data quality issues, combined with hiring velocity that's accelerating across healthcare, ops, and sales roles—suggesting the company is scaling field headcount faster than internal systems can track and support.
Medworks Surgical provides on-site concierge support for urological and gynecological procedures, positioning field specialists as vendor representatives who manage equipment logistics, setup, maintenance, and OR-side troubleshooting. Founded in 2005 and headquartered in Richmond, Virginia, the company operates across Maryland, Washington D.C., Virginia, North Carolina, Washington, Northern Idaho, Montana, and Alaska. They serve hospitals, surgery centers, and physician practices. The business model centers on ensuring surgical teams remain focused on patient care while Medworks handles the full lifecycle of medical laser and surgical instrument support.
Medworks uses Salesforce for CRM, Power BI for analytics, Microsoft 365 for collaboration, Rippling for HR operations, and QuickBooks for accounting. No custom software engineering infrastructure.
Medworks operates across Maryland, Washington D.C., Virginia, North Carolina, Washington, Northern Idaho, Montana, and Alaska, with headquarters in Richmond, Virginia.
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