Omnichannel consumer electronics retailer across 49 physical stores and online
MediaMarkt Nederland operates the largest consumer electronics retail footprint in the Netherlands with 49 stores plus e-commerce, anchored by a sales-heavy organization (161 sales roles) focused on customer journey and NPS improvement. Heavy Google analytics stack (Search Console, Analytics 4, Tag Manager, BigQuery, Looker Studio) plus SAP backend signals a retailer instrumenting omnichannel KPIs and app growth—currently tackling NPS, inventory visibility, and logistics bottlenecks across physical and digital channels.
Notable leadership hires: App Strategy Lead, Team Lead Customer Service, Customer Service Lead, Logistics Lead, Sales Lead
MediaMarkt Nederland is the market leader in consumer electronics retail in the Netherlands, operating through 49 physical locations and an online storefront. The company positions itself as an omnichannel player, serving customers through both in-store and digital experiences. The organization is headquartered in Rotterdam and employs between 1,001–5,000 people across sales, customer service, logistics, and support functions. Active projects span customer journey optimization, app strategy, telecom subscription management, and NPS improvement initiatives, reflecting competitive pressure on customer satisfaction and operational efficiency.
Google Analytics ecosystem (Search Console, GA4, Tag Manager, BigQuery, Looker Studio), SAP (FICO, BusinessObjects), Firebase, Tableau, and Power BI. Stack emphasizes data analytics and ERP integration for omnichannel operations.
Netherlands (primary), plus Kyrgyzstan, Lebanon, and Morocco. Netherlands accounts for the majority of the 269 active roles.
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