PR and marketing agency scaling digital-first client campaigns
Matter Communications is a Boston-based PR and marketing firm founded in 2003, now pivoting toward digital-first service delivery. The stack reflects this transition: HubSpot and Salesforce Account Engagement for client work and internal ops, plus LinkedIn, Instagram, Twitter, and Meta for social execution. The hiring surge (27 roles in 30 days, mostly marketing mid- to senior-level) combined with active projects around social integration, CRM expansion, and digital strategy roadmaps signals a shift from traditional PR toward integrated digital marketing — a move backed by adoption of ClickUp for workflow management.
Matter Communications delivers PR, marketing, creative, and communications services to mid-market and enterprise brands across B2B and consumer sectors. The firm operates from Boston with 201–500 employees and serves clients through three main service lines: traditional PR and media relations, integrated marketing campaigns (social, email, SEO, content), and creative production. Current operational focus includes expanding social media capabilities, building scalable digital marketing delivery models, and aligning multi-channel campaigns with measurable business outcomes. The agency runs internal capability-building programs (Matter U) and manages an internship pipeline.
HubSpot and Salesforce Account Engagement for CRM and email, Google Analytics for reporting, LinkedIn, Instagram, Twitter, and Meta for social execution, plus Wix and Squarespace for web. Recently adopting ClickUp for project management.
Digital strategy roadmaps for clients, social media campaign expansion (B2B and consumer), CRM and email marketing capability scaling, organic social and community engagement, and website/branding projects. Also running Matter U training program and internship pipeline.
Other companies in the same industry, closest in size