Government and utility debt recovery and revenue protection services
Marston Holdings delivers integrated technology-enabled solutions for debt recovery, revenue protection, and utility account management across the public, utility, and private sectors. The company operates at significant scale (5,001–10,000 employees) with hiring heavily weighted toward operations (119 roles) and support (18 roles), reflecting a labor-intensive, customer-facing business model. Active projects center on kerbside/parking strategy, meter disconnections, and welfare utility visits—domains requiring field operations, compliance coordination, and customer communication at volume.
Notable leadership hires: Kerbside Management Director, Technical Director, Audit & Compliance Head
Marston Holdings is a UK-based provider of integrated technology solutions for government, utilities, and private sector clients. The company specializes in revenue protection, debt recovery, and account management services, with particular expertise in meter disconnections, utility arrears recovery, and supporting vulnerable customers through financial reconnection. Operating since 1937, the organization handles complex administrative and operational challenges including statutory reporting, audit compliance, and large-scale workforce deployment. The tech stack reflects operational maturity: Microsoft Office, AutoCAD, Power BI, Dynamics 365, and ANPR for field and back-office use.
Primary tools: Microsoft Office suite (Excel, Word, PowerPoint, Outlook), AutoCAD, Power BI, Dynamics 365, SharePoint, HubSpot, iXBRL, CCTV, and ANPR. Analytical platforms include TM1 and LinkedIn for recruiting.
Delivers debt recovery, revenue protection, and utility account management solutions. Key services: meter disconnections, arrears recovery, welfare visits, kerbside/parking strategy, and reconnection support for vulnerable customers.
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