MacKenzie-Childs, LLC Tech Stack
Handcrafted home décor and ceramics manufacturer with direct-to-consumer retail
MacKenzie-Childs operates a vertically integrated home décor business spanning ceramic production, furniture design, and retail across a 65-acre Finger Lakes campus. The tech stack is enterprise-standard (NetSuite, Power BI, Monday.com) with no active cloud or development tool adoption, while hiring remains heavily skewed toward manufacturing and operations—reflecting a production-first model where technology serves execution rather than driving it. Active projects span seasonal events, a preferred-partner program, and franchise expansion, though pain points around forecasting accuracy and cross-departmental collaboration suggest operational systems are straining under growth.
Tech Stack 11 technologies
What MacKenzie-Childs, LLC Is Building
◆Challenges
- Cross-departmental collaboration
- Improving outbound order accuracy
- Improving forecasting accuracy
- Streamlining fp&a processes
- Technology skill gaps
- Vendor non-compliance
- Expanding into under distributed areas
- Increasing sales and profitability
- Timely order fulfillment
- Reducing damage rates
▲Active Projects
- Aurora collection
- Barn sale
- Energy reduction initiatives
- Seasonal displays rollout
- Management reporting dashboard enhancement
- Large-scale seasonal events
- Preferred partner program
- Franchise program
- Chargeback program development
- Warehouse sale
