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Lyric Opera of Chicago Tech Stack

Major opera company scaling donor development and operations infrastructure

Performing Arts Chicago, IL 501–1,000 employees Founded 1954 Nonprofit
lyricopera.org LinkedIn

Lyric Opera of Chicago operates on Tessitura (the nonprofit arts management standard) plus Google Workspace and SharePoint, with active migration work underway. Hiring velocity is accelerating across operations (5 roles), development (3), and support functions—notably 7 intern positions and a General Director Intern role—suggesting a rebuild of administrative capacity. The project list is heavily weighted toward donor qualification, prospect identification, and data hygiene (database cleanup, mailing list maintenance, donor briefing development), indicating a systematic effort to unlock untapped philanthropy.

Tech Stack 11 technologies

Core StackCanva Tessitura Excel Google Calendar Google Sheets Word PowerPoint Publisher Google Workspace SharePoint
ReplacingGoogle

What Lyric Opera of Chicago Is Building

◆Challenges

  • Migrating documents from google to sharepoint
  • Enhancing board engagement
  • Identifying untapped philanthropy opportunities
  • Limited departmental staffing
  • Strengthening contributed revenue pipeline
  • Enhancing donor qualification process
  • Strengthening donor retention
  • Acquisition and upgrade pathways
  • Long-term philanthropic growth
  • Accurate revenue processing

▲Active Projects

  • Program binding
  • Developing donor and prospect briefings
  • 75th anniversary project
  • Research project comparing donor benefits across nonprofit organizations
  • Identifying prospects and creating profiles for donors, corporations, and foundations
  • Analyzing data from mail, email, and social campaigns
  • Database cleanup and reporting project
  • Donor mailing list maintenance
  • Roc audition process
  • Ensemble scheduling

Hiring Activity

Accelerating10 roles · 10 in 30d

Department

Ops
5
Development
3
Arts
1
Finance
1
HR
1
Sales
1

Seniority

Intern
7
Manager
3
Mid
2

Notable leadership hires: General Director Intern

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About Lyric Opera of Chicago

Lyric Opera of Chicago is one of the world's leading opera companies, founded in 1954 and based in Chicago. The organization operates a 501–1,000-person workforce spanning artistic production, development, operations, finance, and administration. The company is known for financial stability, operating in the black for 20 of the past 21 years, and has maintained high attendance historically. Current operational focus centers on strengthening the contributed revenue pipeline through improved donor qualification, prospect identification, and retention—areas supported by active database and reporting projects.

HeadquartersChicago, IL
Company Size501–1,000 employees
Founded1954
Hiring MarketsUnited States

Frequently Asked Questions

What software does Lyric Opera of Chicago use?

Lyric Opera uses Tessitura (core arts management platform), Google Workspace (email, calendar, docs, sheets), Microsoft Office (Word, PowerPoint, Publisher), SharePoint, and Canva. The organization is migrating documents from Google to SharePoint.

What is Lyric Opera of Chicago working on?

Current projects include donor and prospect identification, database cleanup and reporting, donor mailing list maintenance, mail/email/social campaign analysis, donor benefits research, ensemble scheduling, and a 75th anniversary initiative.