Senior care network operating 20 locations across Central New York
Loretto operates a regional nonprofit healthcare system serving 6,000+ individuals annually across 19 specialized care programs. The tech stack is enterprise Microsoft–heavy (Office 365, Azure, Intune, Teams, Active Directory), paired with dedicated healthcare and HR platforms (ADP, UKG, iCIMS). Hiring velocity is steady with a junior-dominant workforce (58 of 105 open roles), concentrated in clinical and operations functions—a typical pattern for long-term care expansion. The active project list reveals operational focus: compliance infrastructure (PACE implementation, QAPI program maturity, EMR documentation auditing) and workforce logistics (labor negotiations, staff coverage management).
Notable leadership hires: Assistant Director of Nursing
Loretto is a nonprofit healthcare network headquartered in Syracuse, NY, delivering long-term care, assisted living, memory care, and community-based programs across 20 locations in Central New York. The organization serves over 6,000 individuals and employs more than 2,000 staff. Founded in 1926, Loretto operates specialized care tracks including PACE CNY (Program of All-Inclusive Care for the Elderly), complex medical care, dementia support, and end-of-life services. The care model emphasizes person-centered, home-like environments with a stated focus on deinstitutionalizing traditional nursing home settings. Current operational priorities include regulatory compliance (Medicare/Medicaid), EMR data integrity, quality assurance program maturation, and workforce stability in a resource-constrained environment.
Loretto runs a Microsoft-centric stack: Office 365, Azure cloud, Teams, Active Directory, and Intune device management. HR and payroll are managed via ADP and UKG; recruitment through iCIMS. Cisco Unified Communications handles VoIP.
Syracuse, NY. The organization operates 20 care locations across Central New York, serving a regional population of 6,000+ individuals annually.
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