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LoanCare Tech Stack

Mortgage loan subservicing platform with portfolio analytics and risk management

Financial Services Virginia Beach, VA 1,001–5,000 employees Privately Held

LoanCare operates a full-service mortgage subservicing business serving banks, credit unions, and portfolio investors, backed by Fidelity National Financial. The tech stack is Microsoft/enterprise-heavy (Dynamics 365, ServiceNow, Power BI, Azure DevOps) — typical for regulated financial operations — but the active hiring surge in finance and ops roles (20 of 27 open positions) combined with projects around investor reporting, supplier management, and loan boarding suggests internal capacity constraints as the business scales. Pain-point clustering around vendor risk, compliance testing, and default management indicates operational friction in third-party governance and regulatory execution.

Tech Stack 13 technologies

Core StackPower BI Azure DevOps Dynamics 365 ServiceNow Word Excel Microsoft Access PowerPoint SharePoint Outlook Microsoft Office SQL Fiserv

What LoanCare Is Building

Challenges

  • Prevent overdrafts
  • Ensuring compliance with agency guidelines
  • Minimizing foreclosure risk
  • Vendor risk assessment
  • Vendor compliance testing
  • Process gaps in default risk management
  • Risk mitigation
  • Delinquent loan litigation
  • Vendor scorecard maintenance
  • Reducing outstanding items

Active Projects

  • Process improvements within investor reporting
  • Supplier management action plan implementation
  • Supplier score carding implementation
  • Enhancement testing
  • Centralized service provider database maintenance
  • Servicing transfer projects
  • Financial modeling for new initiatives
  • Capital budgeting and project finance
  • Fp&a tool enhancement
  • Loan boarding application enhancements

Hiring Activity

Accelerating25 roles · 20 in 30d

Department

Finance
10
Ops
10
Legal
3
Data
1
Product
1
Sales
1
Support
1

Seniority

Mid
14
Senior
6
Junior
3
Lead
2
Manager
1
VP
1

Notable leadership hires: Collections Team Lead

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About LoanCare

LoanCare is a mortgage loan subservicing provider managing portfolios for institutional clients across full-service, interim, special loans, and white label arrangements. The company handles loss mitigation, backup servicing, and seller finance arrangements, with a proprietary portfolio management tool (LoanCare Analytics) designed to identify risk and opportunity across the servicing lifecycle. Operating at 1,001–5,000 employees from Virginia Beach, LoanCare is a subsidiary of Fidelity National Financial, a Fortune 500 title insurance and transaction services firm. The business focuses on optimizing asset performance for clients while managing borrower experience and regulatory compliance across multiple loan types and investor requirements.

HeadquartersVirginia Beach, VA
Company Size1,001–5,000 employees
Hiring MarketsUnited States

Frequently Asked Questions

What tech does LoanCare use?

Microsoft Office suite (Word, Excel, Access, PowerPoint), SharePoint, Outlook, Power BI, SQL, Azure DevOps, Dynamics 365, ServiceNow, and Fiserv for core operations and reporting.

What is LoanCare working on?

Investor reporting improvements, supplier management and scorecard implementation, loan boarding application enhancements, and financial modeling for capital budgeting and new initiatives.

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